Senior Systems Engineer

Design. Solve. Lead.Are you the engineer everyone turns to when the problem is too complex for anyone else?Do you enjoy untangling technical challenges, designing scalable solutions, and leading cloud initiatives that make a real impact?We're looking for a Senior Systems Engineer to join our growing Managed Services team. This is a hands-on technical role for someone who thrives in a fast-paced MSP environment and wants to work on complex infrastructure, Microsoft cloud technologies, Azure Virtual Desktop migrations, and strategic client projects.This is not a ticket-queue-only position.You'll serve as a senior technical resource, helping clients modernize their environments while mentoring teammates and solving the issues others can't.What You'll Be DoingTechnical LeadershipAct as the primary escalation point for complex technical issuesPerform root cause analysis and implement long-term solutionsLead troubleshooting efforts across cloud, server, networking, and virtualization environmentsSupport service desk teams with advanced technical guidanceCloud & Infrastructure ProjectsDesign and implement Microsoft Azure solutionsLead Azure Virtual Desktop (AVD) deployments and migrationsExecute Microsoft 365 migrations and modernization initiativesDesign scalable, secure infrastructure for a variety of client environmentsParticipate in planning, architecture, and project deliveryClient EngagementWork directly with clients to understand business and technical requirementsCommunicate solutions clearly to both technical and non-technical stakeholdersBuild trusted advisor relationships through professionalism and technical excellenceWhat You BringRequired Experience5+ years of IT engineering experienceExperience working in a Managed Services Provider (MSP) environment strongly preferredAdvanced troubleshooting and problem-solving abilitiesStrong communication and client-facing skillsTechnical ExpertiseMicrosoft AzureAzure Virtual Desktop (AVD)Microsoft 365Windows ServerVMware and/or Hyper-VNetworking fundamentals (TCP/IP, VLANs, VPNs, routing, switching)Entra ID (Azure AD)IntuneConditional AccessBackup and Disaster Recovery solutionsBonus PointsMicrosoft Azure, Security, or Microsoft 365 certificationsExperience with SonicWall, Fortinet, or Meraki firewallsPowerShell scripting and automationSecurity and compliance frameworksRMM and PSA platforms such as ConnectWise, Autotask, or NinjaOneWhat Success Looks LikeYou take ownership.You communicate proactively.You solve problems permanently instead of applying temporary fixes.You enjoy learning new technologies and helping clients get the most from them.You can balance project work, escalations, and client communication without losing attention to detail.If you're looking for a role where your technical expertise is trusted, your ideas are valued, and your work directly impacts client success, we'd love to hear from you.