Cash Specialist

Job Description

Job Description

Join a Company Where Your Work Makes a Difference

At ISN , we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public.

Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies , ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations.

At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers.

Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement. If you're passionate about making a difference and delivering exceptional results, we'd love to have you on our team.

Why You'll Love Working at ISN

We believe great employees deserve great support. Our comprehensive benefits package includes:

• Comprehensive Medical Coverage with Prescription Benefits
• Dental Insurance
• Flexible Spending Accounts (FSA)
• Company-Paid Short-Term & Long-Term Disability
• Company-Paid Basic Life Insurance
• 401(k) Retirement Plan
• Paid Time Off beginning on your first day of employment
• Professional growth and leadership development opportunities

ISN is seeking an experienced cash specialist to support the Secretary Held HUD loan servicing contract.

The cash specialist is primarily responsible for the accurate and timely processing of loan payments received through the mail and on the web. 

Key Responsibilities

• Utilizing the loan servicing system to look up borrower accounts
• Prepping checks received for posting, ensuring the loan number and borrower name are listed on the check
• Posting payments and payoffs to the loan servicing system accurately and timely
• Analyze transaction histories to identify discrepancies
• Depositing payments via check scanner and OTCnet, the web-based solution used to convert paper checks to electronic payments
• Balancing daily payments posted on the servicing system to the amount deposited via OTCnet
• Updating the internal check tracking system to indicate what action was taken with each check received
• Processing overpayment refunds
• Processing check requests for lien releases
• Daily tracking and reporting of production activity
• Preparing certificate of indebtedness (COI) packages
• Preparing surplus funds claims packages
• Notary public duties as needed
• Assist with special projects and process improvements
• Maintain compliance with internal controls and audit requirements
• Other duties as assigned

Required Qualifications

• 1-3 years mortgage experience preferred
• 1+ years payment processing experience preferred
• Experience balancing daily transactions and/or cash reconciliation
• Associate's and/or bachelor’s degree a plus
• Strong attention to detail and accuracy
• Will accept a combination of education and experience

ISN Corporation is proud to be an Equal Opportunity Employer.  

We celebrate diversity and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.