Project Manager III

Description

The Enterprise Project Manager III (PM) will lead large, complex, cross functional business/technology project teams in the planning and deployment of enterprise wide solutions serving as a leader in the Enterprise Portfolio Management Office, prima rily aligned to our IT (Infrastructure, Engineering & Operations) teams. This individual will leverage a matrixed project team, including agile teams and partner directly with Senior Executive (C-Suite) sponsors and customers in order to deliver business solutions within the triple constraints. The Project Manager III will lead and use the Project Management Methodology, Agile Project Standard and associated tools (ex. scope, schedule, risks, budget) to plan, manage and drive the success of multiple projects. This position will serve as the administrator for our Smartsheet platform.

Position Accountabilities

• Responsibility and Accountability for the Project: Responsible for using AUB's Project Management methods to create project plans to deliver Executive Sponsor and Customer needs within the triple constraints of scope, schedule and budget. Fully accountable for the results of the project. The Project Manager leads projects with passion and drive in this hands-on role.
• Defines Project Roles and Responsibilities: Working closely with the Customer, the Project Manager is ultimately responsible for defining the objectives, structure, roles and responsibilities to ensure project team members understand what is expected of them and what they should expect from one another.
• Strategic Thought Partner: The PM learns and supports the business area's strategy and goals and interacts as a strategic thought partner with the Executive Sponsor (C-Suite) and Customer (SVP) to identify solution options and drive problem solving across many interactive activities and influence and drive decision making at the executive and project team levels.
• Performs Project Tracking: Prepares, maintains and submits clear and concise status and stakeholder reports. The Project Manager is accountable for discovering potential problems before they occur. The PM applies this proactive approach in routinely tracking the project members' progress against their project commitments.
• Administers Smartsheet Platform: Oversees governance, configuration, and optimization of Smartsheet, including user access, standards, templates, and reporting. Partners with stakeholders to enhance workflows, drives adoption through training and support, and ensures effective use of the platform across project and portfolio activities.
• Consensus and Contingency: The Project Manager routinely engages in building consensus across teams and organizations, developing contingency planning and providing recommended solutions.
• Adopts Project Management Best Practices: The Project Manager is responsible for defining, teaching, and enforcing the use of good AUB project management methodologies and best practices. They have a broad and flexible toolkit of techniques, resolving complex, interdependent activities and risks into tasks and sub-tasks that are documented, monitored and controlled. They adapt their approach to the context and constraints of each project, knowing that no "one size" can fit all the variety of projects. They are expected to always be improving their own and their teams' skills through lessons-learned reviews at project completion.
• Makes Things Happen: Have the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. The Project Manager is able to articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed-all this with the proper sense of urgency that the problem requires.
• Promotes Customer Involvement: The Project Manager recognizes that project success is directly related to satisfying the customer; therefore, customer involvement is essential to ensure that the right product is built. They communicate project status to the Sponsor and internal Customer. No significant project status leaves the boundaries of the project team without PM approval.
• Applies Lessons Learned: The Project Manager studies the lessons learned from prior projects and applies the most important lessons to new projects.
• Encourages and Supports Escalations: The Project Manager communicates to all concerned parties, project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given engagement. The Project Manager establishes a project culture where escalations to resolve "stagnant" problems are viewed as good business and not viewed as being personal.
• Promotes Good Working Relationships: The Project Manager serves as a role model in promoting good working relationships across a project. They also can serve as a mentor to less experienced Project Managers. Project Managers should cultivate the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
• Enforces Effective Change Control: The Project Manager ensures that scope creep, communications, and quality are carefully negotiated and managed.
• Drives Decision-Making to Lowest Level Possible: Project Manager drives ownership of decisions to the level where the accountability of the decision must lie. A key result is that project members, with proper training and coaching, will almost always rise to the expectations placed on them.
• Mentors Project Members: The Project Manager is a teacher and helps others through sharing of knowledge and skills at all levels of the organization. They are expected to also teach other PM's, project sponsors/customers, and project team members about best practices in portfolio, Project and project management.
• Maintain detailed records: The Project Manager should maintain documents of the life of a project and share information, as necessary, with the team and management.
• Manages to Project Priorities: The Project Manager maintains their focus on the top priorities for their projects and can shift directions as required to address unexpected changes.
• Provides staff leadership: The Project Manager should provide leadership to staff for the assigned area of responsibility ensuring the employment of qualified staff establishes clear performance objectives and regularly monitors results to
• Coaches and Develops: The Project Manager should provide an environment where teammates can grow professionally, where feedback is regularly provided and where performance is recognized, rewarded and/or improved in a timely, thoughtful and impactful

Organizational Relationship

This position reports to a Project Manager IV in the Business Transformation Office.

Position Qualifications

Education & Experience

• A minimum Bachelor Degree, 10+ years of direct, hands-on accountability as a leader of projects and project management experience with business and technology related projects - preferably from a financial services or corporate environment
• PMP certification preferred or equivalent experience
• SCRUM Master certification and experience preferred

Knowledge & Skills

• Expert knowledge of PMI and PM best practices
• Skilled in various project delivery methodologies (waterfall, agile, kanban, hybrid)
• Self-motivated, quick and assertive
• Smartsheet platform expertise: Deep experience administering and leveraging Smartsheet, including dashboard/report development, workflow automation, template design, and user access management. Ability to optimize platform usage to support enterprise project and portfolio management, reporting, and process efficiency
• Extremely detail oriented and organized
• Exceptional time management skills
• Excellent written communication and verbal presentation skills
• Cool, calm, collected and collaborative. Works well under pressure and comfortable with change and complexity in dynamic environments. Can shift between the "big picture" and the small-but-crucial details, knowing when to concentrate on each.
• Ability to develop detailed project plans and schedules to manage individual deadlines and goals
• Deep knowledge of project and quality metrics, including gathering, reporting and trend analysis
• Ability to identify issues and problems, generate options and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing requirement changes, determining and conveying impact on budget, time and risk.
• Manages client expectations, anticipates operational and tactical risks and tracks them. Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
• Proficient in MS Office applications, MS Project, VISIO and Smartsheet
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting

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