Salon Manager/Stylist

Job Description Job Description POSITION DESCRIPTION Manager/Assistant Salon Manager Summary of Responsibilities: To manage the performance of the salon and a team of stylists to provide our clientele with haircutting services and products that will create a fun and memorable experience for children and parents alike. Ensure consistency in all aspects of operations and day-to-day activities. Build the Pigtails & Crewcuts brand by being a positive example. The following list may be altered as the needs of the business change and at the discretion of its’ owners. Key Responsibilities: Employee relations Oversee on floor performance of the employees. Set up and conduct interviews when necessary. Manage and approve schedule & staffing levels. Train & mentor new employees. Inventory Ensure completion of monthly inventory of retail items and supplies. Customer relations Manage customer reviews & complaints and follow up with clients on any negative reviews. Fix issues with customer haircuts as necessary. Physical presentation of store Ensure retail is properly stocked, cleaned, and presentable. Order supplies is necessary. Communicate maintenance and repair needs to owner and coordinate repair vendors on occasion. Ensure register has enough cash on hand and make trips to the bank as necessary. Ensure cleaning is completed and checklist is signed daily. · Hair Stylist Duties & Miscellaneous Provide hair cutting services for our clients and serve the role of lead hair stylist. Upsell retail products and work towards achieving retail sales goal · Experience · At least 3 years' experience as a stylist. Experience working with children is a plus. · At least 1 year of salon management experience. · Demonstrate ability to work within a team and independently to achieve outlined goals. · Licensed Cosmetologist. · Skills · Must be patient and positive with children and all patrons. · Independent thinker · Strong communications skills. · Microsoft Office & Microsoft Excel experience preferred. · Understanding of business management and budget management preferred.