Service Coordinator (Administrative + Valet Support)
Norm Reeves Auto Group
Service Coordinator
We are seeking a detail-oriented and organized Service Coordinator to support our Service Manager and ensure the efficient operation of the service department. The ideal candidate will be proactive, dependable, and skilled at managing multiple priorities in a fast-paced dealership environment.
Responsibilities:
- Serve as the primary administrative support to the Service Manager.
- Reconcile and manage service schedules and technician assignments.
- Schedule and confirm customer service appointments.
- Return customer phone calls and assist with general service inquiries.
- Maintain accurate service records through scanning, filing, and documentation.
- Order and manage office supplies and department materials.
- Communicate with vendors and coordinate service-related needs.
- Assist with daily department operations and special projects as needed.
Qualifications:
- Previous administrative experience is required
- Strong organizational and communication skills.
- Proficient in Microsoft Office
- Ability to multitask and prioritize in a fast-paced environment.
- Professional and customer-focused demeanor.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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