Treasury Management Officer

Treasury Management Sales Representative

This position is responsible for covering the Defiance County, Paulding County, Henry County, and Fort Wayne markets.

About Us: Join a high-performing, expanding community bank with $3.2B in total assets under our care, where people, purpose, and opportunity come together to drive meaningful impact. At State Bank, we are building a culture grounded in collaboration, innovation, and integrity, while continuing to invest in our people and the communities we serve. We value individuals who take initiative, think strategically, and are committed to both personal and organizational growth.

Education: A B.S. or B.A. degree in related field of study, or specialized banking education and training in related field preferred.

Experience: Minimum of three (3) years of related banking, treasury management, sales, or financial services experience normally required.

Preferred Skills: Strong business development and relationship management skills. Consultative sales and solution design abilities. Knowledge of Treasury Management products, including ACH, Positive Pay, Remote Deposit Capture, Business Online Banking, and Merchant Services. Proficiency with CRM systems and Microsoft Office applications. Strong presentation and training skills. Analytical and problem-solving skills. Knowledge of banking regulations and risk management practices. Ability to collaborate effectively with Commercial Lending, Retail Banking, Wealth Management, and other business partners.

Role and Responsibilities: Responsible for identifying, developing, and managing Treasury Management relationships with existing and prospective business customers. Achieves assigned sales, deposit growth, and fee income goals through the delivery of customized Treasury Management solutions. Works collaboratively with Commercial, Retail, Small Business, Wealth Management, and other business partners to identify opportunities, deepen customer relationships, and enhance the overall client experience. Provides education and guidance regarding Treasury Management products and services while ensuring adherence to all applicable laws, regulations, policies, and procedures. Maintains a strong understanding of Treasury Management products, industry trends, payment systems, and emerging technologies to support the Bank's strategic objectives.

Essential Duties:

• Identifies sales opportunities for the Bank's Treasury Management Services area as follows:
• Jointly establishes quantitative sales objectives with assigned supervisor on an annual basis and integrates goals with the Bank's annual marketing and sales plan.
• Conducts independent and joint business development calls with Commercial Lenders, Small Business Lenders, Regional Leaders, Retail personnel, Wealth Management, and Private Banking partners to identify and develop Treasury Management opportunities.
• Solicits new Treasury Management business from existing and prospective customers while maintaining relationships to identify cross-selling opportunities and support customer retention.
• Conducts customer needs assessments and develops, recommends, and presents Treasury Management solutions tailored to customer objectives and operational needs.
• Promotes Treasury Management services, including but not limited to Business Online Banking, Remote Deposit Capture, Positive Pay, ACH Origination, Merchant Services, Wire Services, and related deposit products.
• Assists with customer onboarding, implementation, training, and ongoing support to ensure a positive client experience and successful product utilization.
• Maintains expertise in Treasury Management products, payment systems, fraud prevention tools, and emerging industry trends to effectively advise customers and business partners.
• Educates internal business partners regarding Treasury Management products, services, and sales opportunities and assists with prospect identification and referral development.
• Utilizes CRM and sales management tools to manage customer relationships, document sales activities, track opportunities, and maintain an active sales pipeline.
• Achieves individual production goals, deposit growth goals, fee income goals, and other performance objectives established within the Division's annual operating plan.
• Coordinates departmental activities with internal partners to ensure efficient processes, quality customer service, and proper segregation of duties.
• Prepares and provides reports, sales activity summaries, pipeline updates, and other information as requested by management.
• Responds to customer and internal inquiries in a timely, professional, and service-oriented manner consistent with established policies and procedures.
• Participates in the development, promotion, and enhancement of Treasury Management products, services, and processes to support organizational growth and client needs.
• Cooperates with and supports all internal policies, procedures, risk management practices, and regulatory requirements, including but not limited to BSA/AML, CRA, ECOA, and other applicable banking regulations.
• Communicates and collaborates effectively with the Director of Treasury Management, other department managers, and business line leaders to support organizational goals and strategic initiatives.
• Maintains ongoing professional development through industry training, Treasury Management education, and relevant certifications, including ACH and payments-related education.
• Performs other duties and special projects as assigned.

Ancillary Duties: Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.

Physical requirements: Occasionally remains in a stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Sedentary work that primarily involves sitting/standing.