Zonal Underwriting Manager, Retail Property

Zonal Underwriting Manager, Retail Property

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Zonal Underwriting Manager, Retail Property to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting, Retail Property

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

Reporting to the Senior Zonal Underwriting Manager, this role will be primarily responsible to execute the geographic underwriting strategy for Retail Property. In addition, the position is responsible for attracting, managing and developing a team of highly accomplished, driven colleagues.

How you will create an impact

• Manages all branch underwriting within the zone and establishes, implements, and evaluates the production and profitability goals.
• Direct accountability for the business results of their Zone with respect to profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.
• In partnership with the Senior Manager, drive and execute the long term business strategy for zone which including all accounts for product accounts.
• Serve as a technical expert, exercising technical authority with regards to major or multiple insurance product line(s) within Retail Property.
• Within zone, manage annual budget process as well as monthly forecasts for a major or multiple insurance product line(s) within Retail Property.
• Oversee underwriting staff including managing and evaluating work; makes decisions regarding pay, performance management, development, employment, and staffing.
• In collaboration the Senior Manager, Head of Retail Property and HR, implement tools and strategies to attract and retain top industry talent and develop high performing teams.
• Identify areas/positions within zone that lack sufficient bench strength, and employees who require additional skills to fill those needs; develop and execute development/training/recruiting platforms/plans to address the deficiencies.
• Establish strong relationships with all members of the zonal leadership teams; create mutual understanding of overall parameters and goals to drive effective execution of business model.
• Interact with all levels of Insurance community.
• Drive a culture that promotes collaboration, diversity, and inclusion.

• Establish the operational direction for the zone to ensure efficiencies coincide with growth objectives.
• Ensures the required standards of governance, systems and controls, and regulatory compliance are established and maintained.

Leadership Skills:

• Strategic orientation, managing vision and purpose, developing organizational capability.
• Talent assessment and development for bench strength and succession planning.
• Proven collaborative leadership skills.
• Strong influencing and communications skills and ability to work across multiple areas of company and industries.
• Change management and team leadership.
• External thought leadership.

What you'll need to succeed

• Broad based insurance industry experience
• Preferred minimum of 15+ years of insurance operational management experience
• Knowledge of market segmentation, portfolio management, acquisition and distribution
• Process and system skills
• Strategic orientation, managing vision and purpose, developing organizational capability
• Strong influencing and communications skills and ability to work across multiple areas of company and industries
• Change and team leadership, as well as, external thought leadership

Ready to maximize your impact? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on click.appcast.io.

Functional Area:

UW - UnderwritingRisk Specialists Companies Insurance Agency, Inc.