Community Manager

#### Community ManagerWoda Cooper Companies, Inc. • Columbus, OH (Onsite) • 51 minutes ago ApplyAI can make mistakes so check important info. Chat history is never stored.Explore job detailsTailor my resumePractice an interviewDevelop new skills#### Job Description**Job Location:** Columbus, OH 43207 **Position Type:** Full TimeEducation **Level:** High SchoolCommunity Manager Columbus Renaissance Housing I DUTIES/RESPONSIBILITIES - Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention. - Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis. - Maintain the community's curb appeal, ensuring it always remains welcoming and attractive. - Maintain confidentiality at all times related to prospect or resident information. - Maintain secure handling of rents and all monies on site, daily deposits and record keeping. - Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. - Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections. - Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. - Administer the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable. - Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to Compliance for approval. - Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments. - Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed. - Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard. - Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids based on common specs and forwarding them to the Regional Manager for approval. - Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner. - Review capital maintenance recommendations and forward them to the Regional Manager for approval. - Maintain a constant awareness of neighborhood market conditions. - Ensure all residents conduct themselves per the terms of the lease and rules/regulations. - Develop and implement positive resident relations programs for the property. - Participate in company-sponsored continuing education and training seminars. - Timely reporting of any work-related injuries to People Operations, Regional Manager, and Incident Reporting. - Timely reporting of any property loss or liability-related issues for both staff members, residents, and/or guests. - Read and be familiar with policies and procedures. - Respond to e-mail promptly. - Take required and assigned training courses in a timely manner. - Learn and be able to function within company-related software. - Respond to any after hours and weekend emergencies that may arise related to injuries or property damage. - Effectively communicate with residents, associates and vendors. - Dependable and able to report to work according to schedule and on time. - Perform other related duties or training as assigned. BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: - Medical, Dental and Vision - Short Term Disability and Life Insurance - 401k with Company Match - 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) - Cell Phone Discount - 12 Days Paid Time Off - 8 Paid Holidays & 2 Floating Holidays! - Fitness Reimbursement - Professional Development Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 17 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. **Qualifications**REQUIRED SKILLS AND ABILITIES - Outgoing, friendly, and customer-oriented demeanor. - Excellent interpersonal skills with good sales and customer service skills. - Excellent verbal and written communication skills. - Detail-oriented and organized. - Demonstrated ability to lead and develop a team of associates. - Understanding of laws, guidelines, and best practices of property management. - Proficient in Microsoft Office Suite or related software. - Travel to community locations and surrounding markets required. EDUCATION AND EXPERIENCE - Must be at least 18 years old with a high school diploma or GED. - Experience working in affordable housing programs including one or more of the following: LIHTC, Section 8, and HUD preferred. - Experience with property management-related software a plus. - Familiarity with Fair Housing laws preferred PHYSICAL REQUIREMENTS - Must possess a valid driver’s license and insurance. - Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. - Must be able to lift to 15 pounds at a time. - Must be able to traverse a variety of properties with stairs and in a variety of weather conditions. #J-18808-Ljbffr