Technical Writer - ARVR Data Collection

Job Title : Technical Writer AR/VR Data Collection

Location San Jose/Mountain View (100% Onsite)
Rate - $35-40/hr. w2
Experience : 5 yrs.

About the Role

• We are looking for an experienced Technical Writer to own the documentation ecosystem for our Augmented Reality (AR) Data Collection operations.
• In this role you will serve as the critical bridge between our engineering/research teams and the operational workforce collecting high-fidelity data in the field and lab environments.
• You will not just write documentation; you will design the information architecture that ensures safety data integrity and operational efficiency.
• You will document complex hardware setup procedures rigorous data capture protocols and troubleshooting guides for next-generation AR devices.

Key Responsibilities

• Create Operational SOPs: Author edit and maintain detailed Standard Operating Procedures (SOPs) for data collection pilots and large-scale studies. These documents must ensure 100% protocol adherence by non-technical operators.
• Hardware Documentation: Produce clear visual-heavy guides for the setup calibration hygiene and maintenance of proprietary AR headsets sensors and motion capture rigs.
• Translate Engineering Requirements: Collaborate with Research Scientists Hardware Engineers and Program Managers to distill complex technical requirements into user-friendly instructions for the operations team.
• Quality Assurance & Feedback Loops: Observe data collection sessions (in-lab or via video) to validate the effectiveness of your documentation. iterate rapidly based on operator confusion or data quality feedback.
• Safety Protocols: Work with EHS (Environment Health and Safety) teams to document safety guidelines for users navigating physical spaces while wearing immersive hardware.
• Information Architecture: Manage the knowledge base (e.g. Confluence internal Wikis) ensuring version control and easy access for a distributed workforce.
• Multimedia Content: Create or coordinate the creation of instructional assets including diagrams flowcharts and short video tutorials to supplement written text.

Required Qualifications

• Experience: 5 years of experience as a Technical Writer with at least 2 years focused on Hardware Manufacturing Operations or AR/VR technologies.
• Portfolio: A strong portfolio demonstrating your ability to write procedural documentation (SOPs) hardware user guides or troubleshooting manuals. Please include samples of Step-by-Step instructions.
• Technical Aptitude: Demonstrated ability to quickly learn proprietary hardware and software tools. You must be comfortable troubleshooting basic technical issues to document them accurately.
• Visual Communication: Proficiency in capturing and editing screenshots/photos and creating diagrams (using tools like Snagit Photoshop Lucidchart or Visio) to explain physical actions.
• Tools: Expert-level proficiency in documentation platforms such as Confluence Google Workspace or specialized CMS tools (MadCap Flare etc.).
• Adaptability: Experience working in an Agile/Scrum environment where hardware and software specifications change rapidly.

Preferred Qualifications

• Domain Knowledge: Previous experience specifically with Augmented Reality Computer Vision or Machine Learning data pipelines.
• Video Production: Ability to film and edit short instructional videos (Premiere Pro Camtasia) for training purposes.
• UX Writing: Experience writing on-device UI/UX copy or error messages for the data collection software.
• Training Experience: Background in instructional design or delivering training sessions to operational staff.

Core Competencies

• Audience Empathy: The ability to write for a non-technical audience (data collectors) without losing the technical nuance required by engineers.
• Attention to Detail: In data collection a missed step means corrupted data. You must be meticulous.
• Proactive Communication: The confidence to chase down Subject Matter Experts (SMEs) and extract the necessary

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