Shop Manager

Job Description

Job Description

Find out why OOROO AUTO was named “BEST PLACE TO WORK”!

OOROO Auto is seeking Auto Shop Managers to join our rapidly growing automotive maintenance and repair team.

Receive health benefits, above industry pay, paid time off, 401K retirement plan with company match, and weekends off in a fun, energetic company culture! This is an opportunity to grow your career as this innovative company grows.

Here's what you'll do:

• Store Managers: The Store Manager is ultimately responsible for delivering excellence in service, profitability, and people management in their store. This person will take the lead in implementing all company initiatives for the store and hold the team accountable for successful outcomes. Works directly with Director of Mobile Services to maintain synergy between Shop and Mobile operations, including referrals between the two.
  • Simply put, this person is focused on:
    • Excellent Customer Experiences
    • Leading and managing store team and operation
    • Optimizing Key Performance Indicators (KPIs)
• Assistant Managers: The Assistant Manager is ultimately responsible for assisting the Store Manager in delivering excellence in service, profitability, and people management in their store. This person will support the Store Manager in implementing all company initiatives for the store and help hold the team accountable for successful outcomes. Works under the Store Manager with Director of Mobile Services to maintain synergy between Shop and Mobile operations, including referrals between the two. Acts as the Store Manager when that person is absent.
  • Simply put, this person is focused on:
    • Excellent Customer Experiences
    • Support the Store Manager in leading and managing store team and operation
    • Optimizing Key Performance Indicators (KPIs)
    • Ensure that vehicles are returned to customers repaired, clean, and safer than when you started

Benefits:

• Emerging automotive brand with huge potential
• Competitive pay based on skill level and experience with room to grow
• Paid time off (PTO) and weekends off (no, that’s not a typo!)
• Health Coverage with significant employer contribution
• Dental and vision plans
• Company-matched 401K retirement plan
• Company sponsored 529 college savings plan
• Stock option plan
• Continued education and career growth as your knowledge and skills progress
• Fun, energetic, and growing company with a close-knit and supportive team

Our ideal candidate:

• Store Managers and Assistant Managers will have a minimum of 5 years' experience leading and managing successful store(s), with a significant portion of that time dedicated to automotive sales
• Strong communication skills with the ability to explain car care needs and services delivered
• Passionate about customer service, obsessed with details, and interested in being best in class
• Punctual, reliable, and ability to work autonomously to deliver quality and timely service
• Enthusiastic about the services provided and contributing to growing company