Field Operations Manager

Job Description

Job Description

We are seeking a highly driven and accountable Field Operations Manager to join our team. In this role, you will report directly to the Director of Operations within the Operations Department and oversee field production across our Michigan territory.

At Freedom Roofing, Windows & Siding LLC, we specialize in high-quality residential roofing, window, and siding services, helping homeowners protect and enhance their homes. We take pride in our craftsmanship, strong team culture, and commitment to doing the job right the first time. 

What We Offer

• Competitive pay (hourly or salary based on experience)
• Company-provided vehicle (gas and maintenance included)
• Paid company outings 
• 401(k) with 3% company match
• Health, dental, and vision insurance
  • 100% employer-paid for employees
  • 80% covered for dependents
• Paid time off
  
• Paid holiday time off

Key Responsibilities

• Oversee day-to-day field operations across residential roofing, siding, and window projects within the Michigan territory.
• Manage installation crews to ensure production schedules, quality standards, and job timelines are met.
• Directly manage and develop internal team members, including a Scheduling Coordinator, Field Technicians, and Quality Control Manager.
• Conduct job site inspections to maintain quality control and enforce company standards.
• Proactively identify and resolve production issues, delays, and customer concerns.
• Coordinate with internal teams (sales, other business operations) to ensure smooth project flow.
• Maintain accurate and up-to-date job records in CRM (photos, notes, progress updates, job status)
• Ensure all crews follow safety guidelines and company protocols at all times.
• Train, coach, and hold both in and internal team members accountable to performance expectations.
  

Required Skills & Qualifications

• Strong background in residential roofing, siding, and/or window installation and production management.
• Proven ability to manage multiple job sites, crews, and timelines simultaneously across a defined territory.
• Experience leading and developing team members.
• High level of accountability with a strong sense of ownership over production outcomes.
• Ability to identify issues quickly and implement effective solutions in the field on the fly.
• Experience with CRM systems and job documentation (photos, notes, updates).
• Valid driver’s license with a clean record.

Physical Requirements & Work Environment

• Primarily outdoor work in varying weather conditions
• Ability to lift and carry up to 50 lbs
• Frequent ladder climbing and working at heights
• Ability to stand for extended periods

Additional Information

This job description is not intended to be a complete list of all duties and responsibilities. Tasks may change at any time based on business needs.

Freedom Roofing, Windows and Siding LLC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, national origin, veteran status, disability, or any other protected characteristic.