Sales Account Manager

Location: Hybrid – This position requires approximately two days per week in the office and three days per week traveling within the assigned territory to visit clients.

Compensation

• Base Salary: $60,000 – $70,000 annually (based on experience)

Position Summary

AFC Industries is seeking a driven Sales Account Manager to generate revenue by managing customer relationships, qualifying opportunities, and closing new business. This role blends outbound prospecting, inbound lead management, and account development while partnering closely with Outside Sales and internal teams to deliver high-quality ergonomic furniture solutions.

Key Responsibilities

• Own and manage a portfolio of assigned customer accounts

• Build and maintain long-term customer relationships to drive retention, satisfaction, and loyalty

• Conduct customer site visits with clients in New York City, Long Island, and surrounding areas.

• Proactively prospect and develop new business through outbound calls, emails, and follow-ups

• Conduct regular check-ins, business reviews, and follow-ups to understand customer needs and goals

• Qualify inbound leads and generate new opportunities

• Prepare and follow up on quotes to drive closure

• Meet or exceed monthly and annual sales quotas

• Maintain accurate CRM records to track sales activity, sales pipeline, and forecasts

• Identify opportunities to expand accounts through cross-sell and upsell

• Collaborate with Outside Sales and other internal teams to support customer success

Qualifications

• 1–3 years of inside sales, account management, or B2B sales experience is a must

• Strong phone, email, and follow-up skills

• CRM experience (Salesforce, HubSpot, or similar)

• Highly organized, competitive, and results-driven

• Ability to manage multiple accounts in a fast-paced environment

• Results-driven mindset with the ability to balance relationship management and revenue goals