Nutrition Technician

Primary City/State: Mesa, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024! As the Nutrition Technician you will assist the diet office with editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets. Will lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. You may provide patients with menu and tray/patient meal service, receiving and forwarding patient requests and communication to dietary staff when appropriate. You will be accountable for patient satisfaction with dietary and food services, so bring on you premier service! You will be responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage. Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system. POSITION SUMMARY This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage. CORE FUNCTIONS Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests Dietary staff assistance when needed. Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets. May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes. May deliver and serve meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units. Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of supervisor, typically during evening and/or weekend shifts. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills. Requires an understanding of nutrition services, common modified diets, and portion measures. Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education. Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required. Requires the ability to work effectively with business computer software system and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills. PREFERRED QUALIFICATIONS Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Banner Health supports a drug-free work environment. 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