Office Assistant 1 (NY HELPS)

Office Assistant (OA) 1

The Office Assistant (OA) 1 will provide critical administrative support for the Hornell District Office. The OA 1 will be responsible for triaging telephone calls, responding to questions concerning policy or procedures, referring calls to appropriate staff members for technical information, and organizing the flow of paper in the office. The selected candidate will be responsible for periodically checking and responding to or forwarding emails and faxes that are in the main District Office email inbox, and receiving physical mail as directed. The OA 1 will assist the Hornell District Office with overseeing the environmental Health Programs in Schuyler and Steuben Counties.

Minimum Qualifications:

NY HELPS Minimum Qualifications:

There are no minimum education or experience requirements for this title. Candidates interested in this opportunity are encouraged to apply. Reassignment or Transfer: Current New York State employee with permanent or contingent permanent, competitive status as an Office Assistant 1, Grade 6, OR a New York State employee with one year or more of permanent or contingent permanent, competitive, service in a title at or above Grade 4, and deemed eligible for transfer to Office Assistant 1, Grade 6, under Section 70.1 of the Civil Service Law.

Preferred Qualifications: The preferred candidate will possess strong verbal and written communications skills, and exhibit excellent organizational skills. They will have the ability to work independently in a fast-paced environment. They will demonstrate their ability to manage and prioritize multiple assignments effectively. The preferred candidate should have experience with Excel, Outlook, Word, and Microsoft Teams.

Additional Comments:

One full-time competitive or non-competitive permanent appointment opportunity available. For additional information about NY HELPS Program, please refer to Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Public Service Loan Forgiveness (PSLF) Pension from New York State Employees' Retirement System Shift & Geographic pay differentials Affordable Health Care options Family dental and vision benefits at no additional cost NYS Deferred Compensation plan Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds And many more... The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health's Mission, Vision, Values and Strategic Plan, please visit: If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone View phone number on click.appcast.io or email View email address on click.appcast.io to make a request. NYS Department of Health does not participate in E-Verify and does not sponsor visa applications. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.