Information Technology Analyst I/II

ELEVATE YOUR CAREER!

Join the City of Roseville Information Technology Team as an INFORMATION TECHNOLOGY ANALYST I or II Take on a vital role supporting the City’s essential systems. You’ll prepare and maintain procedures, documentation, and security methodologies; monitor system resources; troubleshoot issues; and provide Tier I and Tier II support for critical 24/7 communications, storage, and computing environments. You’ll manage cross-department projects, deliver clear technical reports, train users, and foster strong working relationships across the organization. This position has the opportunity for hybrid work and may require after hours or on-call support. Within the Client Services functional area, you’ll provide expert hardware and software support, participate in helpdesk operations and recommend improvements to customer support activities. You’ll maintain incident management tools, coordinate work across IT functions, and oversee PC and peripheral inventory. You’ll also forecast technology needs and support vendor sourcing and review efforts. This role is ideal for someone ready to solve problems, support City staff, and keep vital systems running smoothly. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. INFORMATION TECHNOLOGY ANALYST I Experience and Training Experience: No professional experience is required. AND Training: A Bachelor’s degree, at the time of appointment, from an accredited college or university, preferably with major course work in computer science, information systems or a related field. License or Certificate: Possession of a valid California driver’s license by date of appointment. Some positions require clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. If not cleared prior to initial appointment, security access will be limited to non-PD related systems until clearance is received. INFORMATION TECHNOLOGY ANALYST II In addition to the qualifications for the Information Technology Analyst I: Experience and Training Experience: Two years of responsible experience performing duties similar to that of an Information Technology Analyst I, within the respective functional area(s), with the City of Roseville. AND Training: A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems or a related field. License or Certificate: Possession of a valid California driver’s license by date of appointment. Some positions require clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. If not cleared prior to initial appointment, security access will be limited to non-PD related systems until clearance is received. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at or A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS: All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. Some positions require the clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. The City may appoint candidates to positions prior to clearing the extensive Police Department background check, and in those circumstances the candidate will be advised in advance that security access in the information technology systems will be limited to non-PD related systems until PD clearance is received, and if the candidate ultimately does not clear the PD background it will result in release from City service without appeal rights, in accordance with Personnel Rules 3.04.050. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. #J-18808-Ljbffr City of Roseville