Patient Scheduling Lead & Contact Center Specialist

University of Miami Health System is seeking a Contact Center Associate 3 to lead and support the staff, ensuring efficient scheduling and accurate patient registration. The role emphasizes courteous service, professional communication with physicians and staff, and adherence to policies and procedures. The position requires strong leadership, coaching abilities, and discretion when handling confidential information, with a focus on quality and patient satisfaction across services. #J-18808-Ljbffr University of Miami