Dispatcher
TowBoatU.S. Ft. Lauderdale
Job Description
Job Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required. Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document critical information from callers
- Prioritize calls based on urgency
- Dispatch appropriate response units to locations
- Monitor and respond to VHF radios
- Transmit information to the necessary departments or personnel
- Process invoices and maintain accurate records
- High school diploma or GED
- Previous experience as a dispatcher or in a similar role preferred
- Excellent typing and data entry skills
- Strong verbal and written communication skills
- Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment
- Familiarity with emergency response protocols (preferred)
- Ability to remain calm and professional under pressure
- Full-time position
- Weekend and holiday availability required
- Typical shift hours: 1500-2300 & 2300-0700
- Expected hours: 40 per week
- Benefits (health, dental, 401(k), start after 60 days of employment
- Paid time off , start after 90 days of employment
- Training period: approximately six weeks with a varying schedule - could include shifts 0700-1500 or 1500-2300
- 8-hour shifts
- 6-8 week training period
Vacancy posted 2 days ago
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