Senior Embedded BIOS/Firmware Engineer

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future. Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.THE ROLE:   We are looking for a dynamic, energetic Senior Embedded BIOS/Firmware Engineer to join our growing team. As a key contributor to the success of AMD’s products, you will be part of a leading team to drive and improve AMD’s abilities to deliver the highest quality, industry-leading technologies to market. The Software Systems Design Engineering team fosters and encourages continuous technical innovation to showcase successes as well as facilitate continuous career development. THE PERSON:We are looking for a technical leader with deep expertise in graphics systems to drive hardware and software enablement for AMD's worldwide embedded customers. In this role, you will:Serve as the primary technical resource for AMD embedded customers, working across integrated hardware (CPUs, graphics, memory, IO, BMCs) and software (firmware, drivers, OS, virtualization) environmentsCollaborate closely with AMD Field teams (FAEs and Sales), Marketing, Software, Systems Engineering, and Validation to resolve customer issuesLead hardware/software bring-up, debug, and design reviews for both internal and external platforms across Windows and Linux environmentsProduce high-quality technical documentation including reports, application notes, white papers, and use-case analysesThe ideal candidate brings intimate knowledge of PC and graphics architecture, a passion for diagnosing complex platform and system failures, and the ability to think creatively under pressure. This is an intense, hands-on role with high visibility and significant impact on AMD's customer relationships and product success.KEY RESPONSIBILITIES:   Perform Bios/Firmware development, co-working with customer, understanding their board design and use cases and implementing necessary custom changes to Bios/Firmware to enable the board design.Help our customers come up with optimized Bios/Firmware solutions, for issues being encountered and/or implementation of new feature requirements.Understand and duplicate customer reported issues focusing on Bios/Firmware perspective.Support all phases of each assigned issue, including silicon, board, and software bring up, production and sustaining.Drive resolution of all customer technical issues by providing direct support to field engineers and working closely with other departments including H/W Engineering, S/W Engineering and Marketing.Perform debug and diagnosis of system issues on customer platforms.Run competitive performance analysis for AMD based systems based on customer requirements and analyze possible bottlenecks from a Bios/Firmware perspective.Participate in conference calls with customers to communicate status and updatesDocument procedures and methods to clarify solutions for customer issuesPREFERRED EXPERIENCE:   Programming/scripting skills (e.g., C/C++, Perl, Ruby, Python) and overall Bios/Firmware development.Extensive knowledge in debug techniques and methodologies ideally from the Automotive Infotainment (IVI) segment.Extensive knowledge and hands on experience in PC (Personal Computer) configurations (both Software and Hardware) with methods of Troubleshooting. Knowledge of system architecture, technical debug, and validation strategies.Detailed oriented; ability to multitask through planning/organizing.  Excellent Communication and Presentation skills.  ACADEMIC CREDENTIALS:   Bachelors or master’s degree in electrical or computer engineering.    Master’s degree preferred. #LI-BW2#LI-HYBRIDBenefits offered are described: AMD benefits at a glance.AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.This posting is for an existing vacancy.