Customer Service Representative - State Farm Agent Team Member

Benefits 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency I opened my agency in 2005 and currently lead a team of 12. Before becoming an agent with State Farm, I spent 20 years working as a medical doctor. I made the transition to have more time with my family while still being able to help people in a meaningful way—now by protecting their families and lifestyles through insurance. Our agency offers a friendly, family‑style environment where everyone is supportive and willing to help one another succeed. We provide daily training through team meetings, a strong focus on work‑life balance, and a 401(k) to support your long‑term goals. Our culture is built around positivity, teamwork, and growth. Role Description As a Customer Service Representative – State Farm Agent Team Member with Franah Marino – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred. #J-18808-Ljbffr Franah Marino