Leave Specialist

Shape the world of health care by joining UPMC! As a leader in the industry, we are committed to enhancing the lives of all who are a part of our community. Without our employees, we would not be able to innovate health care for our patients and health plan members. From hospitals to our corporate office, all UPMC employees impact our mission of creating life-changing medicine. To continue our tradition of excellence, we are in search for a Leave Specialist to join this community as well.


The Leave Specialist provides administrative and transactional support services for employees' leave of absence requests. Services include advising employees and manager on all leave of absence policies and processes (i.e. FMLA, Military, Jury, Bereavement, Company-specific leaves, etc.), support for HR Professionals, Payroll/HRIS updates, employee and manager communications and case tracking.


In addition to English speaking, this department needs bilingual Spanish Leave professionals. If you or someone you know is bi-lingual and has experience in Absence Management, apply today! This position is work-from-home anywhere in the Continental US.


***Despite the pay range listed, the current budget for this position is $25.40 - $27/hr.


Responsibilities:

• Advises employees, employee's family members, managers and HR Professionals on leave policies and processes.
• Track employee absences as reported via web, fax, phone and e-mail.
• Responsible for resolving issues by interacting with employee's manager, Human Resources, payroll or disability specialists.
• Coordinates the leave process; verifies eligibility, determines leave approval, calculates leave length, coordinates the applicable client leaves including integration with state leave laws, monitors maximum duration of leave allowed under federal/state and/or client policy, and supports the return-to-work process.
• Supports in-bound and outbound employee leave related calls.
• Apply concepts and rules as mandated by guidelines for FMLA and other federally or state mandated or company specific leaves in coordination with customer policy.
• Throughout the duration of the leave, specialist is responsible for all communications with the employee, the employee's manager, Human Resources and all integrated partners e.g. disability specialist to coordinate concurrent short-term disability benefits.
• Utilizes HR information system [Peoplesoft], payroll system [Kronos] and web-based vendor software as needed to input and update leave data and generate reports.
• Assists in the identification of recommendations to positively impact the efficiency and quality of service delivery.

• Bachelors degree and 1 year of leave of absence processing or Human Resources experience, OR High School and 3 years of leave of absence processing or Human Resources experience.
• Minimum of 1 year of Absence processing required.
• Ability to use and navigate web based software programs and Microsoft Office products [Outlook, Word, Excel etc].
• Ability to communicate effectively both verbally and in writing.
• Knowledge of client leave policies, federal and state leave laws pertaining to leave of absence.
  Licensure, Certifications, and Clearances:
• Certified Leave Management Specialist (CLMS) designation required within 12 months of hire. To maintain designation, 20 hours of continuing education credits are required every two years.