End-User Tech Support Analyst — Production & Help Desk
Farm Bureau Insurance of Michigan
Newsletter Jobs is seeking a Level I technical support specialist to assist up to 2,400 end-users in a busy call center. You will diagnose hardware, software, and network issues, guide users through procedures, and document resolutions in our tracking system. We require a minimum of three years in IT or heavy PC usage, plus a high school diploma or equivalent. Strong communication and customer service skills are essential; associate or bachelor degrees are preferred. #J-18808-Ljbffr Farm Bureau Insurance of Michigan
Vacancy posted 2 days ago
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