Collections Specialist

Job Summary

A growing engineering services organization in Orlando, FL is seeking a Collections Specialist for a temp-to-hire opportunity within its accounting department. This role is ideal for an accounts receivable and collections professional who enjoys resolving past-due account issues, communicating clearly with customers, and keeping financial records accurate and organized.

The Collections Specialist will work in a low-pressure collections environment focused primarily on email communication, invoice follow-up, electronic filing, and account updates. This is a great opportunity to join a supportive accounting team, receive training in Oracle, and build a long-term career path with a stable organization. The environment is best suited for someone who is detail-oriented, professional, assertive when needed, and committed to strong follow-through.

Key Responsibilities

- Manage past-due accounts and support accounts receivable collections activity.
- Communicate with customers primarily by email to request payment updates, send invoices, and assist with account resolution.
- Negotiate payment plans and maintain positive customer relationships.
- Make and receive collection-related phone calls as needed.
- Attach invoices, maintain electronic files, and complete related administrative tasks.
- Use Microsoft Outlook, Excel, and Oracle after training to extract data, download documents, and update account information.

Compensation and Benefits

- Pay: $22 to $23 per hour.
- Job type: Temp-to-hire.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Start date: ASAP.
- Work arrangement: Onsite only, no remote options.
- Location: Orlando, FL 32809.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Manage accounts receivable collections and follow up on past-due balances.
- Respond to customer emails, attach invoices, and support account updates.
- Maintain electronic files and perform administrative accounting support.
- Use Microsoft Outlook, Excel, and Oracle after training to manage documents and account data.

- 3 or more years of accounts receivable or collections experience.
- Comfortable with a collections role that is approximately 90% email communication and 10% phone communication.
- Proficiency with Microsoft Outlook and Excel.
- Strong written communication skills with the ability to respond professionally and clearly.
- Administrative experience, including filing, document handling, and follow-up.
- High attention to detail and strong organizational skills.
- Assertive, dependable, and able to complete tasks with consistency and urgency.
- Comfortable making and receiving customer calls when needed.
- Ability to complete a background check and 10-panel drug screen.

Preferred Qualifications

- Construction industry collections or accounts receivable experience.
- Experience working in an engineering services, construction, or project-based billing environment.
- Prior experience using Oracle or similar accounting software.