Community Nurse Coordinator

Introduction

Are you a registered nurse with experience in client care plans or utilization review and looking to start a career in state service?


If so, we hope you will explore this unique opportunity to join us!

The State of Connecticut, Department of Social Services (DSS) is hiring for a Community Nurse Coordinator to join our team in Hartford, CT.


If you are passionate for helping others and skilled at working with various populations in a fast-paced environment, we encourage you to apply!

New! We're excited that Connecticut has joined the Nurse Licensure Compact effective October 1, 2025. Visit Nurse Licensure Compact for more details. Incumbents in this class must possess a current license as a Registered Nurse (RN) in CT . You may verify your credentials in the Connecticut E-License Portal.


POSITION HIGHLIGHTS

• SHIFT: first shift | full time | 40 hours per week
• SCHEDULE : 8:00AM - 4:30PM
• LOCATIONS : 55 Farmington Avenue, Hartford, CT
• NOTE : Position may become hybrid upon conclusion of a successful working test period. Please note that DSS takes part in the E-Verify system, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

BENEFITS & BALANCE AT THE STATE OF CONNECTICUT

As an employee, we can offer you:

• Industry leading health benefits, including medical and dental coverage.
• Extensive pension plan and supplemental retirement offerings.
• Paid time off - including 13 paid holidays per calendar year.
• Professional growth and paid professional development opportunities.
• A work culture that promotes a healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.

We invite you to view our State Employee Benefits Overview page to learn more.


In addition, the State puts an emphasis on:

• Providing limitless opportunities;
• Hiring for diversity and fresh perspectives;
• Performing meaningful work and;
• Encouraging a healthy work/life balance!

Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here.


ABOUT OUR AGENCY

The Department of Social Services (DSS) mission is to make a positive impact on the health and well-being of Connecticut's individuals, families, and communities. Bring your eagerness to enhance the lives of others and an ability to government programs, policies, and procedures; and we'll provide the in-depth training and support needed to be successful in this role.

YOUR ROLE

The Community Nurse Coordinator is an integral member of the Community Options team, supporting Connecticut residents, their families, and community partners, including access agencies, healthcare providers, and other service providers. This role focuses on helping older adults and individuals with disabilities access the supports and services needed to remain safely in their homes or successfully transition back into community living.


Many of these services are provided through Medicaid Home and Community-Based Services (HCBS) programs and waivers, which allow Connecticut to offer community-based alternatives to institutional care by providing flexible supports that meet each individual's unique needs.


This position will provide nursing support and clinical oversight for the Money Follows the Person (MFP) Demonstration, a federal initiative designed to help individuals transition from institutional settings, such as nursing facilities, back into the community with appropriate long-term services and supports. The Community Nurse Coordinator will play an important role in supporting successful transitions, promoting independence, and ensuring individuals receive services in the most integrated setting possible.


The Community Nurse Coordinator will

• Provide consultation and guidance to providers, participants, and their families;
• Coordinate authorization and delivery of home and community-based services;
• Evaluate the cost effectiveness and clinical appropriateness of medical, social, and behavioral health services; and,
• Ensure compliance with applicable state and federal regulations.

Additional responsibilities include conducting quality assurance reviews, monitoring services and supports, providing clinical recommendations, and participating in fair hearings related to medical necessity determinations.

More details can be found in the class specification and the 'Examples of Duties' section below.

Successful candidates should possess knowledge of nursing care principles and practices, clinical assessment, care coordination, and home and community-based service delivery. Experience with long-term services and supports, assisted living, adult day services, home health services, nursing facility transitions, and other community-based programs is highly desirable.

START WITH US. STAY WITH US. GROW WITH US.

Selection Plan

NEW : Check out our Applicant Tips on How to Apply!


Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

FOR ASSISTANCE IN APPLYING:


Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.


BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing View email address on click.appcast.io.
• Salary Calculations : For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note : The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note : This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at

QUESTIONS? WE'RE HERE TO HELP:


Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Samantha Rivera at View email address on click.appcast.io


Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services, Home and Community Based Services unit this class is accountable for independently performing a full range of tasks associated with the provision of professional nursing consultation to access agencies who provide case management services to consumers and their families regarding social services program-based healthcare services.

EXAMPLES OF DUTIES

• Provide consultation and case management to access agencies, health care providers, clients and family members;
• Coordinates authorization of delivery of services with access agencies;
• Evaluates cost and clinical appropriateness of medical, social and behavioral health aspects of care;
• Conducts health care case reviews for quality and care management;
• Reviews and approves or denies prior authorization requests for services;
• Serves as a resource to clients and health insurance companies regarding rights and responsibilities;
• Serves as liaison with internal agency contacts and outside providers regarding program policies and procedures;
• Completes health screen assessment and determines level of care eligibility;
• Evaluates care plan to ensure compliance with cost caps and federal regulations;
• Reviews, evaluates and authorizes requests for medical services and equipment for clients;
• Investigates client complaints;
• May conduct on site quality assessment and/or compliance review;
• May represent the department in fair hearings related to medical necessity determination of nursing facility level of care;
• May make recommendations for policy changes;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of principles and practices of nursing care administration for variety of specialties with varied settings;
• Knowledge of
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policy and procedures;
  • managed care practices;
  • principles and practices pertinent to community processes;
  • state and federal and local health agencies and programs;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • problem solve;
  • understand and communicate health programs;
  • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of experience as a Registered Nurse in a position involving home healthcare, nursing homes or other community based nursing program.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in the areas of client care plans or utilization review.


NOTE: For state employees this experience is interpreted at the level of a Nurse.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED


A Bachelor's degree in nursing may be substituted for one (1) year of the General Experience.


PREFERRED QUALIFICATIONS

• Clinical experience with principles and practices of nursing care administration.
• Experience with Medicaid.
• Experience with community based long term services and supports.
• Experience with person centered principles.
• Experience or coursework with Home and Community Based Waivers.
• Experience collaborating with providers, agencies and organizations.

SPECIAL REQUIREMENTS

• Incumbent in this class must possess and retain a license as a Registered Nurse in Connecticut OR hold a Multistate or Compact Registered Nurse license.
• Incumbent in this class may be required to travel.
• Incumbents in this class may be required to possess a valid Motor Vehicle Operator's license.

CHARACTER REQUIREMENTS

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER


The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.