Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state‑of‑the‑art technology across our platform. Monday‑Friday 8:30am‑5pm shift. Lumexa Imaging partner Touchstone Medical Imaging is seeking an experienced, patient care‑oriented professional on a full‑time basis as a Patient Service Representative to help support our Aurora location in Colorado, working weekdays 8:30am to 5pm. Benefits Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short‑Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Duties & Responsibilities Schedule patients for diagnostic exams and procedures Assist with authorization and verifications Check patients in and out Answer multiple phone lines Provide accurate and complete information to billing office Perform insurance verification Ensure accuracy of patient data entered into system Process requests and file patient records Requirements 1‑4 years experience in a medical office setting or hospital Experience in authorizations and insurance verification preferred Ability to handle heavy patient volume Strong customer service and computer skills Ability to multi‑task About Us Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide, offering a wide range of imaging services in a comfortable, service‑oriented outpatient environment. The Touchstone philosophy is to bring together state‑of‑the‑art equipment, the most qualified radiologists in the community, and superior customer service for referring physicians, patients, and payors to provide the best in outpatient radiology. We are known for our uncompromising commitment to patient care in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service result in cost‑effective medical care. Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high‑performance workforce. Lumexa Imaging is an equal opportunity employer. #J-18808-Ljbffr