Banquet Server

Job Title

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you're not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city's notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

Our Brand Promise

At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise to You

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What Makes Us Unique

For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city's refined, effortless side— a place where the city unfolds beautifully, not loudly. Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, where effortless glamour meets genuine connection— the city's original address for feeling at home in your own LA.

What We Expect

Job Duties & Functions:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Four Seasons standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Four Seasons standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
• Maintain a friendly and warm demeanor at all times.
• Set up the bar according to Four Seasons standards and Banquet Event Order to ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the hotel's mixing and presentation standards.
• Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions; Store liquor, supplies, and equipment according to the hotel's standards.
• Follow all state liquor laws.
• Know hotel services and facilities.
• Abide by all hotel policies and safety rules.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
• Respond to guests' problems, complaints and accidents.
• Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and their fellow employees.
• Ensure that the bar and service areas are kept clean and tidy during service.
• Attend meetings as required by management.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Ideal Candidate Will Have

• Alcohol Awareness Certification (must comply with State regulations)
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.
• Effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
• Ability to work with and understand financial information and data, and basic arithmetic functions.
• Ability to maintain composure and objectivity under pressure.
• Average knowledge of wines, spirits and mixed drinks.
• Good communication and customer contact skills.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
• Micros knowledge preferred.

We Offer

• Hourly Range: $25.00
• Investment in your Wellbeing
• Free On-Site Parking
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule

• On-Call Schedule
• AM/PM Shifts
• Holidays and Weekends