Patient Advocate- Tampa

Patient Advocate- Tampa

MaxHealth in Tampa is looking to hire a full-time Patient Advocate- who will be a strategic part of the outreach team and will be part of our combined effort to talk to existing and prospective patients. Outreach will be over the phone and in person at times, to educate them on the unique benefits of becoming a patient at MaxHealth.

This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!

Location- Tampa (Work from Home flexibility after successful completion of training)

Starting Salary- $23.00 per hour base plus quarterly productivity bonus

Hours- Monday- Friday 8:00am-5:00pm

Essential Job Duties / Responsibilities:

• Take Inbound Calls from prospects who are interested in becoming new patients at MaxHealth. Be informed and able to convincingly articulate the unique benefits and value of making MaxHealth their primary health care provider.
• Responsible for Outbound Calling efforts to Prospective Patients who we have met at community events or have responded to marketing activities in the past. Educate them on the benefits of becoming a MaxHealth patient and what makes us different.
• Outbound follow-up to Existing Patients involves calling to assure they come in for their Preventative Care Visits and other Patient Outreach as designated.
• Role requires Cold Calling and the ability to build relationships and persuasive skills when engaging leads who may not know much about MaxHealth in the event of a change.
• Managing a pipeline, logging current call activity, and making sure you are following up with prospective patients when needed.
• Working with the Field Outreach Team to schedule prospective patients to attend local community events including health fairs, presentations at senior centers, activities at churches and food pantries, and any place where adults on Medicare may benefit from learning about MaxHealth services.
• Other duties as assigned and modified at manager's discretion.

Job Qualifications:

• High School or equivalent education.
• 1-3 years Call Center Experience, preferably in Healthcare Field
• Great attitude, work ethic, and reliability.

If this sounds like the right patient care opportunity for you, apply today!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures-for our patients and our people.

Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high?quality, integrated, value?based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value?based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.

Our success is driven by our people. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human.

We are proud to offer a workplace that supports career growth, internal advancement, and work?life balance, with regular weekday office hours and a strong commitment to employee well?being.

At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long?term careers in an environment where their contributions truly matter.

MaxHealth also partners with like?minded independent providers, leveraging our platform to expand access to high?quality care while preserving the personalized relationships that define great medicine.

Our values guide everything we do: we are customer?centered, compassionate, results?driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues.

Our mission is simple: to deliver quality care, a simplified experience, and happiness-one patient, and one team member, at a time.