Expo - BRU Burger, South Bend

Job Description

Job Description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview: As an Expo (Expeditor), you play a pivotal role in ensuring the smooth and efficient flow of food from the kitchen to the dining area. Your attention to detail, organizational skills, and ability to work collaboratively with the kitchen and service staff are essential to providing a high-quality dining experience for our guests.

Key Responsibilities:

1. Food Quality Control:

• Inspect all dishes before they leave the kitchen to ensure they meet quality and presentation standards.

• Verify that each order is complete, correctly garnished, and matches the customer's order.

• Address any discrepancies or issues with the kitchen staff promptly.

2. Timing and Coordination:

• Coordinate the timing of food orders with the kitchen team to ensure all dishes for a table are ready simultaneously.

• Ensure that hot dishes are served hot and cold dishes are served cold.

• Monitor the pace of the meal to ensure a smooth dining experience.

3. Order Accuracy:

• Cross-check orders against tickets to confirm accuracy and completeness.

• Communicate any special requests, dietary restrictions, or modifications to the kitchen.

• Verify that each dish corresponds to the appropriate table and guest.

4. Garnish and Presentation:

• Ensure that each dish is garnished and plated according to established standards.

• Verify that plates are clean, and presentation is visually appealing.

• Coordinate with kitchen staff to correct any presentation issues.

5. Communication:

• Maintain clear and effective communication with the kitchen team, servers, and management.

• Relay order status and any special guest requests promptly.

• Handle guest inquiries and special requests related to their meals.

6. Cleanliness and Organization:

• Keep the expo station clean, organized, and well-stocked with necessary supplies.

• Assist with overall restaurant cleanliness, including clearing empty dishes and maintaining a tidy workspace.

Qualifications:

• Previous experience as an expeditor or in a similar role in a restaurant is preferred.

• Strong attention to detail and the ability to work in a fast-paced environment.

• Excellent communication and teamwork skills.

• Knowledge of food safety and sanitation practices.

• Ability to remain calm and focused under pressure.

Physical Requirements:

• Ability to stand, walk, and move around the kitchen and dining area for extended periods.

• Occasional lifting of trays and dishes weighing up to 30 pounds.

We offer competitive compensation, opportunities for advancement within our restaurant, and a dynamic, collaborative work environment. If you have a passion for ensuring food quality and presentation and thrive in a fast-paced restaurant setting, we encourage you to apply. Join our team and contribute to delivering exceptional dining experiences to our guests!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.