AGM/Service Manager
Tartine
Job Description
Job Description
TARTINE MANUFACTORY IS HIRING A SERVICE MANAGER! (AM / PM SHIFTS / WEEKEND AVAILABILITY IS A MUST!)
Tartine is committed to creating a lasting legacy in our communities through hospitality and experience. Delivering things you have seen before in a way you have never experienced, from a warm loaf of bread to a hot cup of coffee.
We are looking for an exceptional Floor Service Manager who loves to work with people. In addition to general duties, this person will ensure smooth and efficient service.
You are part of the leadership team. Come start your career with us! We take care of you.
What we offer: Competitive Pay, 80 hours of accrued vacation the first year, 100% company-paid medical, health, and dental insurance for you and your Tartine team, dining discount of 50% off at store locations, Day Time Work Hours (Weekend Availability A Must)
Activities and Responsibilities:
- Promote, work, and act in a manner consistent with the mission of TARTINE.
- Actively engaged with guests and always maintained a floor presence
- Support the front-of-house staff in the day-to-day operation of the store
- Filling in wherever necessary to get the job done
- Perform service tasks, such as clearing tables, running food and drinks when necessary
- Ensure that every Tartine guest feels warm and welcome
- Ensure that the store is in pristine order at all times
- Ensure that all food and products are consistently prepared and served according to the Tartine quality standards
- Communicate with back-of-house management effectively to ensure ticket times are appropriate for the pace of service and ensure a positive synergy between the front and back teams.
The Ideal Candidate will:
- Have 2-3 years in a lead role in the service industry
- Always look for ways to improve
- Be able to develop positive working relationships with all Staff
- Speak clearly and listen attentively to guests and staff
- Be able to adapt and succeed in a fast-paced environment
- Possess exceptional customer service skills
- An eye for detail and the ability to multitask
- Ability to understand and work with restaurant apps and tech
- Be committed to excellent hospitality
- Be well-versed with California wage and hours labor laws
- P&L understanding and review: using the P&L on a daily/weekly/monthly basis to track and manage operational costs
Tartine is an equal opportunity employer.
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