Assistant Kitchen Manager

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a "can-do" attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

Our added benefits for joining The Fresh Market team

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program

• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About the Position:

Do you have a passion for food? Are you committed to delivering a first-class experience for guests? If so, this may be the perfect job for you. As our Assistant Kitchen Manager, you are an ambassador of the Square leadership team demonstrating excellent hospitality for both guests and team members throughout the front of house, back of house and Coffee Roasting station. You will help strengthen team engagement, maximize team productivity, and drive business results for the Square.

What You'll Do:

With the kitchen manager, direct, manage and assist all functions of the Square and demonstrate excellence for your team and guests, including:

• Ensuring all guests are greeted and proactively assisted in an engaging manner with accurate and timely information
• Having the knowledge to make product/service recommendations to guests and accommodating their special requests
• Managing order guides/ordering deadlines for all ingredients, supplies and beer and wine for the Square
• Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
• Manage product to reducing shrink/damage
• Forecast and maintain store teams by collaborating with the Kitchen Manager and Talent Acquisition in the sourcing, selecting, hiring and training of new team members
• Help build sales and profitability of department
• Partner with the Kitchen Manager to write and manage weekly schedule for team members in the Square to ensure a superior guest experience
• Support the kitchen manager in managing sales, profitability, margin generated in the Square
• Help to create food production schedules to ensure all policies and procedures are followed to ensure food safety and quality
• Conduct weekly inventory review
• Guarantee the cleaning schedule is followed for all cases within the Square
• Ensure merchandising of product is consistent with plan-o-grams
• Certify that equipment is maintained properly, serviced regularly and any maintenance issues are communicated in a timely manner
• Provide weekly feedback to the stakeholders on operating the Square to make any necessary adjustments quickly
• Ensure that your team members are adhering to The Fresh Market standards and policies
• Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law

Availability:

To meet the needs of our stores, guests, and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications:

At a minimum, what you'll need:

• 3 plus years of experience as a front of house restaurant manager within the retail, restaurant, or hospitality field
• Proven oral and written communication skills that allow for productive communication with your team, management, and guests
• High School Diploma
• Must be at least 18 years of age **with the exception of Alabama, Arkansas, Indiana, Kentucky, and Ohio must be at least 19 years of age**
• Must have passion for cooking delicious, healthy and safe food
• Must have high standards for food quality and customer satisfaction
• Knowledge of local, state and federal food and health department requirements

Preferred Qualifications:

• Bachelor's degree in Culinary Arts, Food Science, Nutrition or Hotel/Restaurant Management is highly desirable
• Retail, Culinary and/or Grocery experience
• Production Planning Software experience

Physical and Work Conditions:

• Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push or pull up to 50 pounds by oneself, exposure to extreme temperatures
• Ability to use tools equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment
• Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law)
• Required to wear approved hat, hair net, and/or beard guard, and personal protective equipment

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.