Field Service Technician

Job Description

Job Description

Field Service Technician

Department: Service

Reports To: General Manager / Service Foreman / Service Advisor

Location: Las Vegas, Nevada

Level: Journeyman

About the Role

Haaker Total Clean is looking for a skilled Field Service Technician to join the service team. In this role, you will be the expert on the road, performing diagnostics and hands-on repairs on industrial cleaning equipment, including floor scrubbers, pressure washers, and related specialty equipment, directly at customer locations across our service territory.

This is a journeyman-level position built for a technician who can work independently, manage their own service truck and parts inventory, and represent Haaker professionally in front of customers every day. You will be trusted to diagnose complex hydraulic, pneumatic, and electrical systems, deliver accurate field reports, and keep customers informed, all without someone looking over your shoulder.

If you take pride in your work, can read a schematic as easily as you turn a wrench, and want to be part of a third-generation company that treats its people right, this is the role for you.

What You Will Be Doing

•          Diagnose and repair hydraulic, pneumatic, and electrical systems on industrial cleaning equipment, including floor scrubbers, pressure washers, and related specialty equipment at customer locations

•          Operate independently in the field with minimal supervision, managing your schedule and priorities daily

•          Perform and document pre-trip vehicle inspections and maintain up-to-date log books when operating commercial vehicles

•          Load your service truck with the correct parts and materials before heading to each job

•          Interface professionally with customers on-site, provide field service reports, and communicate job status before leaving each location

•          Notify the Service Foreman or Service Advisor of any complications, additional work needed, or timeline changes

•          Inspect customer equipment to identify additional repair needs and create accurate parts lists and labor estimates

•          Perform preventive maintenance according to manufacturer guidelines

•          Follow factory warranty procedures, including saving and tagging parts as required

•          Keep your service vehicle clean, organized, and fully equipped at all times

•          Use an iPad to document time, repair work, and job completion

•          Stay current on factory training, technical service bulletins, and product updates

•          Perform shop-based repairs when field work is complete

•          Follow all company safety policies and report any incidents or hazards to your manager immediately

What We Are Looking For

Required:

•          Minimum 2 years of hands-on experience diagnosing and repairing hydraulic, pneumatic, and electrical systems

•          Demonstrated ability to read and interpret hydraulic, electrical, and pneumatic schematics and technical drawings

•          Experience performing field service work independently at customer sites

•          Strong customer-facing communication skills, both verbal and written

•          Ability to manage parts inventory and work order documentation

•          Experience using tablets or digital tools for field documentation (iPads, work order apps, etc.)

•          Must have and maintain a clean, valid driver's license

•          Ability to lift to 50 lbs., work in confined spaces, under vehicles, and in varying outdoor conditions

•          Strong organizational skills and attention to detail

Preferred:

•          2 to 5 years of mechanical experience on floor scrubbers, industrial cleaning equipment, or other industrial equipment

•          High School Diploma or equivalent

•          Bilingual in English and Spanish, candidates with bilingual skills are strongly encouraged to apply

Compensation and Benefits

Haaker Equipment Company offers competitive journeyman-level wages based on experience and skill. Additional details including full benefits information will be discussed during the interview process. Benefits typically include:

•          Competitive hourly wage commensurate with experience

•          Company-provided service vehicle, fully stocked and maintained

•          iPad provided

•          Health, dental, and vision insurance

•          Paid time off and holidays

•          Ongoing factory training and manufacturer certifications

•          Career advancement opportunities into lead technician and service leadership roles

Why Haaker

Haaker Equipment Company has been serving California, Nevada, and Arizona for over 70 years. We are a third-generation, family-owned business built on integrity, technical expertise, and genuine care for our employees and customers. Our technicians are not just wrench-turners, they are problem-solvers, customer partners, and the backbone of our reputation in the field.

We invest in our people. You will receive ongoing paid manufacturer training, access to the latest technical resources, and a team that supports you when the job gets complicated.

Equal Opportunity Employer

Haaker Equipment Company is an equal opportunity employer. All employment decisions are based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Haaker Equipment Company will reasonably accommodate qualified individuals with a disability to perform the essential functions of a job. Contact the HR Manager with any questions or requests for accommodation.

Heavy Equipment Dealership with seven branches across three states (California, Nevada and Arizona).

Company Description

Heavy Equipment Dealership with seven branches across three states (California, Nevada and Arizona).