Senior Director - Facilities Services

Facilities Maintenance Manager

Essential Duties and Responsibilities:

• Provide technical leadership for facilities maintenance, working with vendors to identify and correct various mechanical, electrical, and plumbing (MEP) issues.
• Develop and maintain standard operating procedures and a program for new and existing assets to ensure their compliance with regulations and engineering best practices.
• Recommend capital improvements and operational changes for existing facilities to further the Company's corporate sustainability goals and ensure Class A assets are best in market; develop multiyear capital improvement plans.
• Manage competing priorities and allocate time to ensure targets and timelines are met.
• Coordinate service vendor responses to tenant work order requests for minor repairs and general facility maintenance and renovation.
• Work closely with janitorial staff, vendors, and contractors to ensure proper follow-through for work orders, repairs, and maintenance.
• Ensure accurate maintenance repair logs and records on the Company's computerized maintenance management system (CMMS).
• Be responsible for proper communication with tenants to ensure maintenance and repairs are handled with minimal disruption to tenant productivity.
• Support the construction team with work letter administration, tenant plan review, architect and contractor engagement and management, budget and tenant improvement allowance monitoring, and project close-out.
• Assist with regional office/laboratory projects, including developments, build-to-suits, expansions, conversions, capital improvements, and tenant improvements.
• Monitor and troubleshoot building mechanical systems and security systems, which includes being responsible for some emergency response duties.
• Oversee the operation, maintenance, and optimization of MEP systems to ensure their reliability, efficiency, and compliance with regulatory standards.
• Integrate hard- and soft-service skills into facility management practices, ensuring a holistic approach to building operations and tenant satisfaction.

Qualifications and Experience:

• Bachelor's degree in Engineering, Construction, or related technical field; Professional Engineer (PE) designation a plus
• At least 10 years of relevant experience in facilities management or a related field.
• Proficiency in MEP systems, system commissioning evaluations, and laboratory support systems design; strong understanding of MEP systems, including their operation, maintenance, and troubleshooting.
• Knowledge of central utility plants, including chilled water systems, cooling towers, heating hot water systems, highly recommended.
• Operational knowledge of building management systems (Alerton, Siemens, Schneider, Honeywell, etc.)
• Proficiency in preventive maintenance database and work order management systems required; familiarity with MRI Angus CMMS a plus.
• Working knowledge in property management, building design, and/or real estate with experience in lab space highly desirable.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams); familiarity with CADD and SharePoint systems a plus.
• Client service-oriented attitude a must.
• Proficiency in problem solving, analytical thinking, and ability to provide prescriptive direction a must.
• Knowledge of thermal metering and other utility sub-metering skills a plus.
• Familiarity with industry standards and regulations related to MEP systems, such as ASHRAE, NFPA, and local building codes.

The expected base salary range for this position is $150,000 to $175,000 USD annually, plus annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the consideration of many factors, which may include, but are not limited to, the individual's knowledge, experience, education, qualifications, skills, and job location, as well as the Company's compensation practices.