Receptionist

Job Description

Job Description

If You Are Looking to Join an Amazing Team with a Positive Work Culture and Friendly Residents, Look No Further!!

The Sentinel of Port Jervis is an Assisted Living Facility located in the tristate area of New York, New Jersey, and Pennsylvania.

At The Sentinel, we strive to create a home-like atmosphere where staff feel comfortable and safe, while residents are able to enjoy their daily routine.

Our dedicated team is committed to putting our residents first!

Flexibility is required, must be able to work weekends - 7am-3pm/ 3pm-11pm and 11pm-7am shifts

POSITION TITLE: Receptionist

SUMMARY: Provide clerical support; organize and maintain resident, personnel marketing and resource files; answer telephones; greet guests; respond to residents' requests and assist in coordination of services to residents; assist in providing services to residents, families and guests.

Maintain accounts receivable, accounts payable, payroll, general ledger, and various spreadsheets to track or create information needed for analysis of operations.

REPORT TO: ADMINISTRATION

ESSENTIAL JOB: Follow the assistance plan in providing services to residents.

RESPONSIBILTIES:

1. Answer telephones and respond to residents' requests.

2. Assist staff in providing and coordinating services to residents,

families and guests.

3. Assist residents and staff in solving problems if asked.

4. Maintain the daily resident log and visitor log.

5. Prepare correspondence and other forms/documents needed for

daily operations and marketing.

6. Organize office functions and flow of communication.

7. Duplicate and distribute information.

8. Compose and edit written documents to ensure correct spelling

and grammar.

9. Maintain office supplies and identify needed supplies to Associate Administrator.

10. Create and maintain an environment for residents, families and

guests that is customer-friendly and that values and respects the

Uniqueness of each individual.

11. Conduct tours in the absence of the Administrator.

12. Sort and distribute mail to individual mailboxes if needed.

13. Report concerns or observations about residents well-being to Case Manager or Administration.

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