Patient Payment Representative

RevOne Companies

Patient Payment Representative

Make a Difference in Patient' Lives

Do you enjoy helping people, solving problems, and providing exceptional customer service?

Complete Billing Services is seeking a Patient Payment Representative to join our growing team in Greenwood, Indiana. In this role, you'll work directly with patients to answer questions about their healthcare accounts, explain payment options, and help resolve account concerns with compassion and professionalism.

This position is ideal for individuals with customer service, call center, healthcare, banking, insurance, retail leadership, or collections experience who enjoy helping others and making a positive impact.

What you will do

Answer incoming and outgoing patient calls regarding healthcare accounts
Assist patients with payment arrangements and account resolution
Research and resolve account questions and concerns
Update patient information and account documentation
Provide a positive, professional experience on every interaction
Work collaboratively with team members to resolve issues efficiently
Maintain HIPAA compliance and patient confidentiality

What We are Looking for

Excellent communication and customer service skills
Ability to remain professional during difficult conversations
Strong problem-solving abilities
Basic computer skills and ability to navigate multiple systems
Detail-oriented and organized
Reliable attendance and strong work ethic
Positive attitude and willingness to learn

Why Join Complete Billing Services

Stable Full-Time Employment

Monday-Friday Schedule

Paid Training

Healthcare Industry Experience

Opportunities for Career Advancement

Supportive Team Environment

Competitive Benefits Package

Work That Makes a Difference

At Complete Billing Services, we believe great employees are the foundation of great service. We invest in our team members through training, development, and advancement opportunities.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid Holidays
401(k)
Life Insurance
Employee Assistance Program
Career Growth Opportunities

Personal Work Relationships

The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Occasionally contacts can be expected from external people (vendors, customers, professional community, government agencies, and etc.) dealing with activities of limited complexity.

RevOne Companies

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Patient Payment Representative in Greenwood, IN vacancy

Patient Access Representative
...Revenue Cycle Patient Access Representative II (PAR) The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-... ...Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary...
Suggested
Local area
Monday to Friday
Franciscan Alliance
Indianapolis, IN
2 days ago
Patient Access Representative
...Patient Access Representative Great people are the backbone to great care and patient satisfaction. In return, we'll have your backoffering... ...physical therapy and test procedures as needed. Collects payments for copays, records, outstanding balances, cash pay visits...
Suggested
Work at office
Orthoindy
Indianapolis, IN
1 day ago
Patient Access Rep
...Patient Access Representative I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments,...
Suggested
Local area
Franciscan Alliance
Greenwood, IN
2 days ago
Patient Service Representative
...Patient Service Representative Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point... ...an electronic medical records system Collect patient payments; applies payments and adjustments to patient accounts...
Suggested
Local area
Day shift
Franciscan Alliance
Greenwood, IN
5 days ago
Patient Communication Coordinator | Training Provided - Greenwood, Indiana
$16 - $20 per hour
...Patient Communication Coordinator | Training Provided - Greenwood, Indiana A boutique... ...empathy and professionalism. This individual represents the practice and supports its mission to... ...~ Familiarity with discussing fees, payment options, or insurance basics ~...
Suggested
Hourly pay
Full time
Work at office
Eyetastic Services
Greenwood, IN
2 days ago
Patient Access Coordinator
...differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient... ...-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front...
Work at office
Local area
Hanger
Indianapolis, IN
3 days ago
Patient Experience & Scheduling Coordinator
$16 - $20 per hour
...A healthcare organization located in Greenwood, Indiana is seeking a dedicated Patient Communication Coordinator. This full-time role involves handling incoming calls, scheduling appointments, and managing patient interactions. Candidates must possess strong communication...
Hourly pay
Full time
Eyetastic Services
Greenwood, IN
3 days ago
Patient Service Representative
...Patient Service Representative Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community... ...for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments....
Full time
Part time
Work at office
Local area
Allergy Partners
Indianapolis, IN
1 day ago
Patient Service Representative
...If so – keep reading because we’re looking for the best Patient Services Representatives in the area and we want you. What You Will Do Provide exemplary... ...flow and update waiting patients. Collect patient payments; apply payments and adjustments to patient accounts. Balance...
Work at office
Local area
Dormont Manufacturing Company
Indianapolis, IN
3 days ago
Dental Receptionist - Business Assistant
...Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working... ...and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees...
Work at office
Local area
Bartram Family Dental Care
Greenwood, IN
5 days ago
Patient Services Representative
$16 - $29 per hour
...Patient Services Representative Optum is a global organization that delivers care, aided by technology to help millions of people live healthier... ...including copying required documents Collect co-payments, co-insurance and deductibles and issues receipts Manage...
Hourly pay
Minimum wage
Full time
Temporary work
Work experience placement
Work at office
Local area
Monday to Friday
Reliant Medical Group
Indianapolis, IN
3 days ago
Patient Service Representative
...mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone... ...and obtain required documentation Collect patient co-payments and follow JPCHC's money handling procedures Assist with...
Work at office
Jane Pauley Community Health Center Inc
Indianapolis, IN
4 days ago
Patient Service Representative II
$19 per hour
...relief, support, research, and treatment to patients in need of specialized care in northern... ...history forms, consent forms and payment contract forms Receive and process cash... ...work experience as a Patient Service Representative or similar role Knowledge of medical...
Full time
Contract work
Work experience placement
Work at office
Immediate start
Shift work
AppleTree Staffing
Indianapolis, IN
4 days ago
PRN Patient Service Representative
...PRN Patient Services Representative At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're... ...ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team...
Relief
Flexible hours
Day shift
Advent
Indianapolis, IN
1 day ago
Medical Coders - Outpatient/Clinics - Remote
...and adults, and offers inpatient acute care, and a variety of outpatient services at multiple locations. On average, over 10,000 patients receive care from our compassionate health care team each year at Valle Vista Health System. Valle Vista Health System is proud to...
Local area
Remote work
Monday to Friday
Wellington Regional Medical Center
Greenwood, IN
2 days ago
Medical Coder
...listed in the job description in Indianapolis, IN. Translate patient care journeys into accurate diagnostic and procedural data to... ...your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job...
Local area
Remote work
Monday to Friday
Ascension
Indianapolis, IN
3 days ago
HCC Coder - Medical Records Coding
$22 - $25 per hour
...Abstract relevant data such as procedural dates, providers, and patient demographics for billing and reporting. Collaborate with... ...implemented Other duties are requested or assigned. May perform payment responsibilities. Requirements High School Diploma, 3+...
Hourly pay
Work at office
DaMar Staffing
Indianapolis, IN
4 days ago
Medical Receptionist
...daily. Schedules appointments and procedures. Validates patients' insurance coverage. Responsible for making pre-op calls to... ...Secures signature and/or documentation of authorization for invoice payment if needed. Responds to requests for medical record...
Full time
myDermRecruiter
Greenwood, IN
3 days ago
Medical Administrative Assistant
...of the most critical roles in our organization-your presence, precision, and heart will directly shape the care we deliver to our patients and the rhythm of our neurosurgeons' work. We have opportunities in our Noblesville/Fishers office, our Greenwood office, and our...
Work at office
Goodman Campbell
Greenwood, IN
1 day ago
Remote Hospital Inpatient Medical Coder
...adolescents and adults, and offers inpatient acute care, and variety of outpatient services at multiple locations. On average, over 10,000 patients receive care from our compassionate health care team each year at Valle Vista Health System. Valle Vista Health System is proud to...
Local area
Remote work
Monday to Friday
Universal Health Services
Greenwood, IN
3 days ago
Medical Receptionist - Greenwood, Indiana
$16 - $20 per hour
...Medical Receptionist to join its dynamic Patient Experience team. Serving as the first... ...embodies reliability and strong work ethics, representing the practice and supporting its mission... ...Familiarity with discussing fees, payment options, or insurance basics Customer...
Hourly pay
Full time
Work at office
Eyetastic Services
Greenwood, IN
1 day ago
PATIENT SERVICE REPRESENTATIVE - INTERNAL MEDICINE
...one or more of the following activities: Greets and checks-in patients in a professional manner as evidenced by demonstrating concern... ...(s) based upon information given by providers. Posts patient payments and balances cash drawer daily. Answers multi-line phone and...
Work at office
Johnson Memorial Health
Franklin, IN
9 hours ago
Patient Registration Coordinator (Bilingual)
...Patient Registration Coordinator Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing... ...when needed. This greeter will assist with attaching payments, sending claims, checking billable x-rays Clean/maintain front...
Work at office
All Practice Staff
Indianapolis, IN
1 day ago
Patient Care Representative
$18 per hour
...What You'll Do As a Patient Care Representative, you'll be the primary point of contact for patients, guiding them through every step of the process with clarity, empathy, and professionalism. Communicate directly with patients to explain the process and next...
Work at office
Cork Medical
Indianapolis, IN
3 days ago
Medical Receptionist | Training Provided - Greenwood, IN
$16 - $20 per hour
...Medical Receptionist to join its dynamic Patient Experience team. Serving as the first... ...embodies reliability and strong work ethics, representing the practice and supporting its mission... ...~ Familiarity with discussing fees, payment options, or insurance basics ~ Customer...
Hourly pay
Full time
Work at office
Eyetastic Services
Greenwood, IN
9 hours ago
Lead Patient Access Rep
...Lead Patient Access Representative The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the... ...further explanation/education on the patient cost share, payment plans, and Charity options. Qualifications ~ Required...
Local area
Weekend work
Franciscan Alliance
Indianapolis, IN
10 hours ago
HCC Coder - Medical Records Coding
...abstraction and ICD-10 coding at discharge, maintaining compliance with federal and state regulations and The Joint Commission standards for patient care. You will work on-site as part of a dedicated health information team, upholding data quality and confidentiality while...
Valle Vista Health System
Greenwood, IN
2 days ago
Assoc Patient Access Rep-Gastroenterology Care South
...Assoc Patient Access Rep-Gastroenterology Care South The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient... ...This role includes check-ins, scheduling, payment collection, insurance verification, and compliance...
Work at office
Community Health Network
Indianapolis, IN
9 hours ago
Patient Experience Coordinator - Front Desk & Billing
Athletico in Greenwood, Indiana, is seeking a Patient Experience Coordinator to ensure a seamless front-office experience. Responsibilities include assisting patients with intake processes, maintaining data integrity, and collaborating with clinical teams. The ideal candidate...
Full time
Athletico
Greenwood, IN
3 days ago
Inpatient ICD-10 Coder/Abstractor — Health Info Specialist
Valle Vista Health System in Greenwood, IN is seeking a Health Information Services Coder/Abstractor to maintain patient information and assign ICD-10 codes at discharge in compliance with federal, state, and Joint Commission standards. Valle Vista Health System is proud...
Local area
Monday to Friday
Universal Health Services, Inc.
Greenwood, IN
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Payment Representative. Be the first to apply!