Optical Sales Leader & Brand Ambassador
EssilorLuxottica
Select how often (in days) to receive an alert: Create Alert If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Oakley is part of EssilorLuxottica. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more. GENERAL FUNCTION The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The sales manager position is considered a part-time key holder. Everyone plays a crucial role, and the goal of a specialized advisor is to engage and inspire our customers to give their best by offering an uncompromised and unparalleled customer experience.
MAIN TASKS AND RESPONSIBILITIES
- Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
- Establishes strong connections and relationships with customers to maintain positive interactions.
- Upholds and executes all of the company's customer service initiatives.
- Assists with processing, restocking merchandise, and monitoring in-store inventory.
- Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
- Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
- Leads store opening and closing procedures when management is not present.
- Performs any other tasks assigned by a member of the management team.
BASIC QUALIFICATIONS
- At least one year of retail experience in a specialized environment
- Flexible availability, including evenings, weekends, and holidays
- Strong sales experience and a proven ability to achieve top results in individual sales performance
- Strong communication, interpersonal, and customer service skills
- Ability to work in a team and interact effectively with others
- Good time management and organizational skills
- Proficiency in computer use and experience with cash registers
- Ability to stand most of the time or move around on the sales floor or warehouse
- Bilingual
- Ability to move merchandise and lift up to 40 lbs
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