Social Worker Assistant

Join ADAPT Community Network

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

Summary

Under general supervision and the direction of the Program Director or Designee, the Social Worker Assistant provides direct and supportive services to individuals and their families in accordance with ADAPT Community Network policies, the standards of the profession, and all applicable regulatory requirements. This position assists in implementing treatment and service plans, providing counseling and concrete supports, and coordinating access to community and government resources to enhance overall well-being and quality of life.

Essential Duties and Responsibilities

The key duties and responsibilities of the Social Worker Assistant include but are not limited to:

• Provides direct services to individuals and families, as assigned by the Program Director or Certified Social Worker, including assistance with case management, benefits coordination, and service linkage.
• Supports the implementation of individualized treatment and service plans, offering counseling and practical supports in areas such as housing, food assistance, Medicaid, transportation, and recreational opportunities.
• Collaborates with families, guardians, and program staff to integrate therapeutic and behavioral interventions into daily routines at home and in program settings.
• Participates actively in interdisciplinary team meetings, case conferences, and annual reviews to support continuity of care and effective service planning.
• Documents services provided, maintains accurate case notes, and monitors progress on all assigned cases. Reports significant changes or concerns promptly to the supervising Certified Social Worker.
• Conducts home visits to provide outreach, assess needs, and maintain positive relationships with families and caregivers.
• Assists with arrival, dismissal, feeding, and toileting of individuals when necessary to ensure safety and well-being.
• Participates in departmental and agency-wide in-service training programs to enhance skills and maintain compliance with current practices and regulations.
• Maintains strict confidentiality of all clinical, programmatic, and family-related information.
• Keeps informed of developments, resources, and best practices within the field of social services and developmental disabilities.
• Performs other related duties as requested.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED required; some college coursework in Social Work, Human Services, or a related field preferred.
• At least one year of related experience in social services or direct care preferred, particularly within programs serving individuals with developmental disabilities.
• Ability to read, write, speak, and understand English.
• Strong interpersonal skills necessary to interact effectively with individuals served, families, coworkers, and community partners.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Strong oral and written communication skills.
• Proficiency in the use of a personal computer and standard office software (e.g., Microsoft Office, Outlook).
• Ability to work independently, take initiative, and exercise sound judgment.
• Commitment to maintaining the highest level of confidentiality and professional integrity.
• Demonstrated empathy, patience, and cultural sensitivity when working with individuals and families from diverse backgrounds.
• Passion for ADAPT Community Network's mission and the nonprofit sector.

Compensation: $19.34/hour + Industry-Leading Benefits!

At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.