Sr. Program Manager

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Our Global Sales Operations team is central to our corporate mission of "Solving for safer." We build the operational foundation that empowers our global teams, helping people be their best in the moments that matter. By optimizing tools, aligning systems, and standardizing strategies, we enable seamless cross-functional execution and deliver scalable business operations. Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. In this high-visibility individual contributor role, you will act as a versatile "flex player," partnering cross-functionally to streamline operational handoffs, implement pragmatic system improvements, and offload day-to-day operational challenges across initiatives. Rather than relying purely on administrative coding or complex technical development, this role demands practical operational logic, strong order-of-operations thinking, and an in-depth understanding of the end-to-end seller journey. You will bring a fresh perspective to bridge communications across business units, evaluate whether manual or automated solutions best serve business needs, and ensure tools and processes effectively support sales teams from lead to opportunity to order. Map and optimize end-to-end commercial workflows, focusing on user interaction, handoffs, and process logic across the complete seller journey (lead-to-opportunity-to-order). Apply sound business judgment and common sense to operational decisions, identifying when streamlined manual processes or lightweight interventions are more effective than extensive, over-engineered software automations. Partner with IT, CRM administrators, and platform teams to translate commercial business needs into scalable system designs and workflow logic. Ensure CRM data integrity, define process governance, and eliminate bottlenecks that create friction for commercial teams. Cross-Functional Program Execution & Flex Leadership Serve as an operational flex player capable of adapting to shifting priorities and managing deliverables across multiple initiatives. Offload critical day-to-day project tasks from operational leadership to keep program milestones on schedule. Act as an operational bridge between Sales, IT, Customer Success, Finance, Product, and Legal stakeholders. Develop clear standard operating procedures (SOPs), process documentation, and user enablement resources to facilitate change management and platform adoption. Professional Experience: 4+ years of hands-on experience in project management, business operations management, or sales operations within a fast-paced environment. CRM Architecture & Systems Acumen: Strong conceptual understanding of enterprise CRM systems (e.g., Salesforce, Microsoft Dynamics, or HubSpot), with a focus on system design, data flow, workflow logic, and user interaction rather than deep developer or administrative coding. Commercial Journey Knowledge: Solid grasp of the end-to-end B2B sales cycle, including the complexities of lead conversion, opportunity management, quoting handoffs, and order processing. High degree of common sense, practical decision-making, and order-of-operations prioritization; Bachelor’s degree in Business Administration, Information Systems, Operations, Analytics, or equivalent practical work experience. Target Base Salary Range: $95,000 - $110,000 USD Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Legal authorization to work in the U.Employer work permit sponsorship is not available for this position. Travel Requirements Relocation Provided Incentive Bonus Plans

• Medical, Dental, Vision benefits
• 10 Paid Holidays
• Employee Stock Purchase Plan
• All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.