Project Operations Specialist

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager, based in Toronto Canada (or Chicago, Illinois) you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS), marketplace e-commerce, and card issuing program roll outs. As an expert in driving complex technical and operational roll‑outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands‑on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other. Base salary range for this role in Chicago is: $100,000 - $130,000. Base salary range for this role in Toronto is: $95,000 - $120,000. The total compensation package also includes equity (RSUs). What you'll do Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll‑out Adyen’s solution Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll‑out Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs Deliver client feedback to internal teams to improve our product and services Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes Contribute to internal process improvement initiatives to help our business scale Who you are 5+ years handing complex Projects or a deep understanding of the Payments infrastructure Experienced with setting‑up complex (ideally technical) projects with multiple stakeholders Client‑facing experience, stakeholder management, ability to lead conversations and influence business decisions Excellent Project Management skills and the ability to lead and manage detailed, time‑sensitive initiatives in a fast‑paced environment with minimal supervision Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate Must be willing to travel, both domestically and internationally where required Nice to have Experience working with a global team, across multiple time zones and cultures Experience in payments or financial technology Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Adyen