PRN Front Desk Receptionist

Job Description

Job Description

MUST BE AVAILABLE FOR HOLIDAYS AND WEEKENDS

FLEXIBLE SCHEDULE DESIRED

Duties and Responsibilities

Administrative Functions

· Answer telephones and determine nature of call and direct caller to appropriate individual or department.

· Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.

· Answer questions about the organization and provide callers with the address, directions, and other information.

· Operate paging or telephone system, as required.

· For residents without phones send calls to the nursing unit so they can facilitate communication with the resident.

· Receive request from within the Facility and locate personnel through paging system.

· Greet visitors and direct to appropriate office and/or resident room.

· Provide directions and information to visitors, guests, residents, sales representatives, etc.

· Offer beverages to visitors waiting for administrative personnel, as appropriate.

· Ensure guests and visitors abide by existing rules, as directed.

· Monitor visitor access and sign-in process.

· Receive, sort, and distribute mail and maintain route publications.

· Prepare and process correspondence for the Administrator and department directors, as necessary.

· Order, receive, and maintain office supplies.

· Perform other clerical duties such as filing, photocopying, and collating.

· Provide administrative assistance to the Administrative staff.

· Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)

· Operate copier, office machines, etc., as directed.

· Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility.

· Accept and perform temporary or long-term assignments to various departments within the Facility, as required by the Administrator.

· Maintain an adequate liaison with families and residents.

· Maintain a productive working relationship with the medical profession and other health related facilities and organizations.

· Maintain a current file and listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.

· Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor, LPN, or RN.)

· Monitor presence and location of sale representatives in the Facility.

Committee Functions

· Serve on various committees of the Facility (i.e., Infection Control, Quality Assurance & Assessment, Safety, etc., as appointed by the Administrator) and provide written/oral reports of such committee meetings to the Administrator, as necessary.

Personnel Functions

· Assist in scheduling department working hours, personnel, work assignments, etc., as necessary, or required.

· Schedule and participate in departmental meetings, as directed.

· Schedule appointments for the administrative staff.

· Coordinate staff meetings and maintain minutes of such meetings, as directed.

 

 

 

Experience:

 

• Administrative Assistants & Receptionists: 1 year (Preferred)

• Customer service: 1 year (Preferred)

 

Work Location: In peron