Retail Assistant Branch Manager

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job Summary:

The Assistant Branch Manager will assist the Branch Manager in overseeing the retail location’s staff and activities to achieve a profitable store location.

Key Responsibilities:

Store Operations: Act as the Manager on Duty and oversee opening/closing procedures, and manage cash handling and register operations.

Sales and Customer Service: Train associates on sales techniques, product knowledge, and customer engagement. Resolve difficult customer complaints effectively.

Inventory and Merchandising: Oversee stock receiving, manage inventory levels, process orders, and maintain appealing promotional displays.

Staff Leadership: Assist in creating weekly schedules, train new hires, conduct performance coaching, and delegate daily tasks.

Safety and Compliance: Enforce safety protocols, monitor hazardous material handling, and ensure the store complies with company policies.

Qualifications and Skills:

Experience: 2-3 years of retail management or supervisory experience, ideally in home improvement, hardware, or big-box retail.

Physical Requirements: Must be able to stand and walk for 6-8 hours and frequently lift or move heavy items (up to 40 lbs).

Soft Skills; Exceptional problem-solving, communication, and team-building skills.

Technical: Proficiency with Point-of-Sale (POS) systems, inventory management software, and MS Office.