Entry-Level Systems Analyst

Entry-Level Systems Analyst

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Entry-Level Systems Analyst ready to take us to the next level! If you are proficient with Excel, Word and PowerPoint, familiar with Linux commands, and are looking for your next career move, apply now.

Job Description

We are looking for an Entry-Level Systems Analyst to support the monitoring, analysis, and performance optimization of tolling systems. This position is full-time, onsite, and based in Orlando, FL.

Schedule: Sunday - Wednesday | 6:00 AM - 4:30 PM

What You'll Do

• Analyze tolling systems to ensure maximum operational efficiency and performance
• Monitor and evaluate daily and weekly lane performance reports and dashboards
• Perform hyper care monitoring for newly implemented and upgraded toll lanes
• Complete training and execute basic Lane/Plaza Fault Isolation activities
• Investigate and analyze discrepancies reported by Operations, Finance, and Maintenance teams
• Assist in identifying system issues and support resolution efforts to maintain uptime and reliability
• Collaborate with cross-functional teams to improve tolling system performance and operational processes

What You'll Need

Required:

• Proficiency in Microsoft Excel, Word, and PowerPoint
• Familiarity with Linux commands and server support fundamentals
• Basic SQL query writing skills
• Strong analytical and problem-solving abilities
• Excellent attention to detail and organizational skills
• Ability to work effectively in a fast-paced operational environment

Preferred:

• Experience developing or working with Excel macros and Visual Basic
• Knowledge of Excel Pivot Tables
• Exposure to systems monitoring, troubleshooting, or technical support environments
• Understanding of tolling systems or transportation technology environments

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional movement throughout the office
• Ability to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io.

EEO Statement

It is the policy of Computer Aid, Inc. (CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$24.50 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.