Event Rental Consultant

Job Description About Us PEAK Event Services is proud to be the premier event rental and tenting company in New England. Joining the PEAK team means being part of a team that makes it happen. We find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality there is a lot of work that goes into our work– strategy, creativity, and grit. Each new event brings its own brand of challenges, and we are the team to solve them. We are motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stress‑free events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy. What you’ll Do The Event Rental Consultant is responsible for all sales activities from initiation through close. This includes answering a high volume of calls in our call center, maintaining professional relationships with our clients, entering and updating orders in our computer system, troubleshooting inventory questions, and meeting clients in our showroom. The position works collaboratively with other sales consultants and various departments to achieve customer satisfaction, strengthen customer relationships, generate revenue, and reach long‑term account management goals aligned with company vision and values. The Day To Day Hospitably answer a high volume of phone calls to assist in creating customer orders Be the expert in assisting customers with event order design, any order changes, and product questions Ability to multi‑task and handle heavy call volumes Responsible for roughly $1–2.5M+ in revenue annually Proactively maintain and expand strategic house accounts Consult with clients to determine event details and rental needs Identify and manage target client prospects Prepare all customer quotes and follow up within 48 hours Utilize opportunities, leads, tasks and account notes in Salesforce Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions Participate and share experiences in weekly sales meetings Conduct showroom appointments and assist with showroom visitors Master PEAK’s order entry software including delivery, return, labor pricing and billing Problem‑solve and troubleshoot rental inventory issues Educate customers about all rental items available cross‑selling all company products Assist in covering weekend office schedule by working two Saturdays per month Assist in covering on‑call once every 24 weeks (Wednesday–Wednesday). On‑call pay is an additional $600 for regular weeks and $750 for holiday weeks Assist in event installation as needed Understand and respect the confidentiality of client and company information Establish yourself as a trustworthy member of the sales team Attend at least two industry networking events per quarter and build relationships for the future business of the company What We’re Looking For 1–3 years of hospitality experience with an event rental company, caterer, food service provider, event planner, venue, or hotel Sales experience and hospitality degree is a plus Proficient with computers (Microsoft Outlook, Word, Excel, etc.) A lifelong learner and someone who seeks feedback for continuous improvement Positive attitude and professional demeanor The desire to help fellow teammates grow and proudly serve our clients Why You’ll Like Working Here Our incredible compensation combo of competitive pay, paid time off, and paid holidays Support for your personal life and wellbeing We celebrate and do it often Encouragement for volunteer days and giving back to our communities We foster and embrace an inclusive and diverse work culture Compensation and Our Full Suite of Benefits $22.00–$25.00+ per hour, depending on experience (plus detailed incentive plan) Medical, dental and vision insurance Company‑paid basic life and AD&D insurance Short‑term and long‑term disability insurance Telehealth and wellness resources Flexible Spending Accounts (FSAs) Employee Assistance Program Travel assistance 401(k) retirement plan with employer matching PEAK is an EEO employer. We seek diversity and culture‑add candidates, not necessarily “culture‑fits.” We believe diversity makes us better and strive to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process. #J-18808-Ljbffr