Specialist (Retail Associate-Full Time)
$19.5 - $21.85 per hourLowe's Companies, Inc.
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules. Earn more from your sales performance with additional bonus opportunities. Make your well-being a priority with multiple health insurance options. Take charge of your financial future with a company-matching 401(k). Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- Bi-lingual skills
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
$46.92k
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