Guest Services Representative

Job Description

Job Description

Join Our Team!Looking for a rewarding career in hospitality? Super 8 by Wyndham Redmond/Bend is hiring Full-Time and Part-Time Front Desk Agents to join our growing team!If you enjoy helping people, providing exceptional customer service, and working in a fast-paced environment, we'd love to meet you. Whether you're experienced in hotels or looking to begin a career in hospitality, we provide the training and support you need to succeed.Pay: $17.75-$18.00 per hour (based on experience)Employment Type:Full-Time or Part-TimeSchedule:Day ShiftEvening ShiftWeekend Availability RequiredHoliday Availability RequiredNight Audit opportunities availableWhat You'll DoAs the first face our guests see, you'll play an important role in creating a welcoming and memorable experience.Your responsibilities include:Welcome guests with a friendly, professional attitude.Complete guest check-ins and check-outs quickly and accurately.Answer phones and assist guests with reservations and questions.Provide recommendations about local attractions, restaurants, and activities.Handle guest requests and resolve concerns with professionalism.Process payments and maintain accurate guest accounts.Perform Night Audit duties when scheduled.Coordinate with Housekeeping and Maintenance to ensure guest satisfaction.Maintain a clean, organized, and professional front desk area.Follow Wyndham brand standards and hotel policies.We're Looking For Someone Who IsFriendly and outgoingReliable and punctualPositive with a strong work ethicComfortable using computers and learning new softwareAble to multitask in a busy environmentProfessional with excellent communication skillsPassionate about providing outstanding customer serviceQualificationsHotel front desk or customer service experience is preferred but not required-we're happy to train the right person!Cash handling experience is a plus.Strong verbal and written communication skills.Ability to work independently and as part of a team.Must be able to work evenings, weekends, and holidays as needed.Why You'll Love Working HereCompetitive hourly payPaid trainingFlexible schedulingSupportive management teamOpportunities for advancement and career growthFriendly team environmentEmployee hotel discounts (where applicable)Stable, year-round employmentIdeal BackgroundThis position is a great fit if you've worked as a:Front Desk AgentHotel ReceptionistGuest Services RepresentativeCustomer Service RepresentativeReceptionistHospitality AssociateNight AuditorRetail or Restaurant Customer Service AssociateApply Today!If you're dependable, enjoy working with people, and want to build a career in hospitality, we'd love to hear from you.Apply today online or in person and become part of the Super 8 by Wyndham Bend team, where every guest experience matters!