Specialist I, Product Specialist

Client Advisor

If you have a background in the automotive industry and a passion for data analysis, this is the perfect opportunity to make a significant impact!

Location: Los Angeles, CA metro area Requirement: Mix of remote, office, and working on client site, based on specific client and current business environment or current regulations/recommendations.

Mobility Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Mobility Global turns invaluable insights captured from automotive data to help our clients understand today's market, reach more customers, and shape the future of automotive mobility.

The Client Advisor team at Mobility Global is the main point of contact for our OEM partners in need of data to support their strategic business goals and initiatives, helping them make informed, data-driven decisions.

The Role

The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of Mobility Global solutions.

Responsibilities and Impact

• Serve as primary client point-person to promote and support Mobility Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data). This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
• Understand customer questions and needs to offer data driven solutions and insights using Mobility Global data solutions.
• Develop meaningful summaries and business implications to various customer teams based on Mobility Global and client information.
• Assist in developing reports by collaborating with other Mobility Global members, including account teams, production and product development.
• Communicates customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
• Train clients to use Mobility Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Conveys Voice of Customer (VOC) feedback to Mobility Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
• Possesses thorough knowledge of company's products and applications - both licensed and non-licensed by the assigned client(s).

Compensation/Benefits Information:

Mobility Global states that the anticipated base salary range for this position is $80,000-$105,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional Mobility Global benefits.

What we're looking for:

• Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing.
• Five to ten years automotive industry analysis experience in a marketing, sales, analytics or consulting.
• Excellent written and verbal communication and presentation skills, including ability to adapt to different audiences.
• Customer Service mindset seeking to exceed customer expectations at every interaction.
• Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• Ability to analyze data, develop actionable insights and tell stories with data.
• Ability to employ creative skills to design and develop visually impactful and informative data stories.

It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.