Parking Ambassador

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Closing Date:
11/13/2026
Type of Position:
Professional Staff - Public Safety
Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at View email address on click.appcast.io.


Department:
OPS | Campus Operations Parking Admin

Department's Website:

Summary of Job Duties:
The Parking Ambassador is a member of the Parking Operations team. The Ambassador provides direct customer service with Pay Stations and Exit Verifiers as well as answering general questions regarding the UAMS Facilities or Parking regulations. The Ambassador enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking, identifies scofflaws, and applies boots to vehicles. The Ambassador performs lot counts for available parking spaces and reports any maintenance items.


The Parking Ambassador operates the Remote Parking Management System (RPMS) and provides remote assistance to customers. The RPMS is staffed 24*7*365. The primary responsibilities while stationed at RPMS are to monitor cameras and remotely assist customers with various parking transactions as well as exception management. In the event remote customer assistance is not successful, an Ambassador is dispatched and stationed in the field to provide further assistance. Additional responsibilities may be assigned during non-peak hours and may include database management and various clerical duties.
Qualifications:

• HS diploma/GED
• Valid Arkansas Driver's License
• ACIC/NCIC certification

Qualifications Equivalencies:

Additional Information:

Responsibilities:

• Help customers: Assist with pay stations, exit verifiers, and parking transactions; answer questions about campus directions and parking rules; and resolve concerns in person or through RPMS.
• Monitor parking areas: Enforce parking regulations, issue warnings or citations, identify vehicles with outstanding violations, apply boots when needed, and conduct lot counts. Report safety concerns or suspicious activity promptly.
• Manage remote access: Verify access requests, update parking databases, and document remote access, citations, and pass misuse. Respond to customer requests through RPMS and provide field assistance when a remote solution is not possible.
• Maintain equipment: Make basic repairs to gate arms, ticket dispensers, and other parking equipment; assist with preventive maintenance; and alert a supervisor when additional repairs are needed.
• Support the team: Complete other assigned duties, which may include clerical work and database updates during slower periods.

Salary Information:
$16.00 Hourly

Required Documents to Apply:
Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site


Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Constant Physical Activity:
Driving, Sitting, Standing, Talking, Walking
Frequent Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion
Occasional Physical Activity:
Climbing, Crawling, Crouching, Grasping, Kneeling, Lifting
Benefits Eligible:
Yes