Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Attend community-based events
• Birthday celebrations
• No cold calling - we are responding to customer inquiries
• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

You May Be a Great Fit as a Multiline Representative at Stefanie Wooten - State Farm if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 14 E. Main Street, Middletown, DE 19709

At the Wooten Agency, we’re here to help people protect what matters most. We are a seven-year-strong organization built on an inclusive culture where every voice is respected and every contribution matters. Our team works with discipline and intensity, holding high standards while leading with kindness, collaboration and mutual support. Beyond our daily operations, we are deeply committed to giving back - actively investing time, resources, and service into the communities that have supported our growth.

Working at our agency:

• We spend our mornings responding to customer emails and follow up accordingly.
• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• We require a P&C license in the states of DE, MD, PA, NJ (or willingness to obtain necessary license)
• L&H license is preferred but not requires at this time