Senior Software Applications Engineer

Role Description

We are seeking a motivated and experienced Senior Collaboration Systems Engineer to join our Collaboration Experience team. In this role, you will automate business processes, participate in the technical design of platforms, and manage ongoing feature changes in collaboration applications. Solid technical expertise and the ability to collaborate with multiple teams are essential.

As the Senior Collaboration Systems Engineer, you will oversee the administration and integration of our collaboration platforms at Autodesk. You will work with internal and external partners across various organizations, establishing strong relationships with users to ensure efficient, secure, and practical solutions that deliver engaging productivity experiences. This position reports to the Collaboration Experience Manager and is remote.

Responsibilities

• Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability
• Record and manage changes, configurations, incidents, problems, and processes
• Ensure system security, implement standards, and respond to failures or performance issues
• Produce performance, capacity, availability, and security reports for senior management
• Write technical documentation and collaborate on ongoing issues and projects
• Manage vendor relationships and oversee outsourced services
• Install, configure, integrate, and test new system components and applications
• Maintain automation scripts and enhance functionality
• Follow industry best practices and quality assurance standards
• Perform maintenance or upgrades with minimal business impact, including on-call duty
• Analyze systems and participate in design and engineering projects
• Configure prototypes, deliver products, and manage solution implementation and vendor performance
• Engage in team activities to support Service and Project Managers

Qualifications

• 5-7+ years technology support experience
• 5+ years of experience in Administration and implementation of Collaboration Tools
• 5+ years of experience with Microsoft Online suite administration and Collaboration Security frameworks
• Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations
• Decompose complex problems into manageable components, offering succinct solutions
• 5 years Experience building efficiency workflows to deliver desirable outcomes
• Successful track record in working on multi-functional team projects
• Knowledge of other Collab platforms for systems integration and automation support
• Experience using to build and deploy services using: Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform

Benefits

• From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
• Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $99,000 and $177,870. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive.