Quality Assurance Manager

Quality Assurance ManagerProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.ProSidian seeks a Quality Assurance Manager in Olympia, WA and Tumwater, WA to support an engagement for an Agency dedicated to the safety, health and security of 2.5 million workers and helping employers meet safety and health standards and the Agency also inspects workplaces when alerted to hazards. As administrators of the state's workers' compensation system, The Washington State Department Of Labor And Industries is similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness.The Agency's rules and enforcement programs help ensure workers are paid what they are owed, that children's and teens' work hours limited, and consumers are protected from unsound building practices. Key functions include: Protecting the health and safety of workers | Ensuring medical care and financial help for injured workers | Protecting workers' wages, hours, breaks and more | Protecting the public from unsafe work and economic hardshipThe ProSidian Team works to provide expert level Information Technology (IT) Quality Assurance (QA) consulting services supporting a full cross-agency "business transformation" initiatives intended to achieve the mission of keeping citizens in the state safe and working. The business transformation (BT) calls for modernizing the agency's extensive technology infrastructure and corresponding business processes over several years.Navigating the agency's technology maze is challenging for its employees. It complicates the training process and makes it difficult for them to deliver high-quality, effective service to their customers. Many applications are independent and don't communicate information between each other. Over the next several years, L&I will modernize technology across the Dept., which will take place in phases.Key focus areas shall be The current workers' compensation system; L&I's Insurance System (LINIIS) is an application comprised of many sub- systems and used to process and manage workers' compensation claims; Organized Information Online (ORION) is an integrated document management (IDM) and business process management (BPM) workflow application where the work is managed; Early Claims Solutions (ECS) is an application used by both claims and employer services staff; Independent Medical Examination (IME) application; Medical Information Payment System (MIPS); Benefit Payment System (BPS), and Pension Payment System (PPS); and VOC-LINK is an application for private vocational rehabilitation providers.Quality Assurance Manager Candidates shall work to support requirements for Program Support and Conduct extensive business analysis and Quality Assurance including the creation of Test Plans, Use Cases and data driven Tests. Responsibilities includeTest requirements, collection and documentation and interfacing with solutions development team during design and testing.Perform analysis, execution, and evaluation of solutions and software systems to ensure usability, reliability, proper functionality, and conformance with company and industry "best practice" standards.Be responsible for building test plans and cases, installing the testing tools and products and setting up the test environment, performing testing and analysis, identifying and documenting anomalies and presenting findings to solutions development teams for correction and enhancement.Possesses 5+ years strong experience in QA testing, ability to lead others, excellent verbal and written communication skills.Role requires attention to detail, strong inter-personal skills, excellent verbal communication and self-motivation and individuals requiring minimal direction. Bachelors Degree or equivalent preferred.The Quality Assurance Manager shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.A bachelor's degree is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls.TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Olympia, WA and Tumwater, WAU.S. Citizenship RequiredExcellent oral and written communication skillsProficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leaderLeadership – ability to guide and lead colleagues on projects and initiativesBusiness Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and peopleCommunication – ability to effectively communicate to stakeholders of all levels orally and in writingMotivation – persistent in pursuit of quality and optimal client and company solutionsAgility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streamsJudgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramificationsOrganization – ability to manage projects and activity, and prioritize tasksBusiness Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectorsCuriosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well togetherHumility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a differenceWillingness - to constantly learn, share, and grow and to view the world as their classroomProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.Security