Community Health Worker

Job Description

Job Description

Community Action Partnerships of Western Nebraska (CAPWN) is a non-profit community-based health and human services organization that serves low-income, disadvantaged and those unable to meet their needs through other sources. The agency was established in 1965 and provides services to over 9,000 individuals, children and families in three main areas:

• Community Health Services : WIC, Commodity Supplemental Food, Foster Grandparents, Head Start, and Child Development Center.
• Clinical Health Services : Primary Care, Reproductive Health, Diabetes Management, Immunizations, Migrant Health, Ryan White HIV; Behavioral Health including Counseling Services, Medication Management, Medication Assisted Treatment and Substance Use Counseling and Intensive Outpatient Services and Dental Services. 
• Supportive Health Services : Family Stabilization, a Teen Outreach Program, SOAR, Youth Leadership Program, Youth Shelter and Housing Assistance Programs. 

OUR PROMISE : Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. 

VISION

Communities where everyone has an opportunity for a successful life.

MISSION

The Mission Statement of the Community Action Partnership of Western Nebraska is to provide quality services and promote learning opportunities to improve nurture the health and well-being of Western Nebraska communities.

KEY BELIEFS

• Integrity— We treat all people with dignity and respect.
• Compassion— We believe working compassionately with people enriches all.

• Inclusion— We are inclusive and advocate for diversity.
• Collaboration— We believe working in partnerships strengthens communities; we seek mutually beneficial partnerships that advance a common mission.
• Innovation— We embrace opportunities to learn, grow and make wise choices.

COMPETITIVE BENEFITS PACKAGE :

● Health ● Dental ● Vision ● Health Savings Account (HSA) ● Flex Plan ● 401k ● Basic and Voluntary Life Insurance ● Eleven Paid Holidays ● PTO ● Extended Illness (EIB) ● Employee Assistance Program ● Aflac ● Community Discounts ● Potential for Incentive Pay ●

35 hours a week

Monday-Friday

Job Title :  Community Health Worker

Reports To :  QI & Population Health Manager

Areas of Responsibility :  The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access health and community resources and work toward adopting healthier behaviors. The CHW works as a member of the healthcare team(s) through an integrated approach to care management and community outreach, facilitating communication between patient and care teams and providing culturally appropriate health education and self-management support. The CHW plays a critical role in disease prevention, health promotion, and fostering resilient, healthier communities. 

Major Duties :

1. Play an active role in patient services using the provider-led, team-based Patient Centered Medical Home Care Model.
2. Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
3. Provide culturally appropriate health education, information and outreach in community-based settings, such as homes, schools, shelters, local businesses and community centers. 
4. Facilitate positive communication between the clients and providers; aiding in understanding for best health outcomes. 
5. Conduct outreach through phone calls and home visits to connect clients with healthcare and other community resources. 
6. Collect data and maintain accurate records of community health issues.
7. Utilize motivational interviewing to clients identify individualized goals and priorities and/or barriers to optimal health.
8. Coach patients effectively regarding their chronic health conditions and self-care needs.
9. Work collaboratively with multidisciplinary team members to facilitate communication and coordinate services between providers.
10. Help clients in identifying and utilizing community resources, including scheduling, and accompanying them to appointments, and assisting with completion of applications for programs for which they may be eligible.
11. Assist clients with arrangements for travel to and from appointments. 
12. Assist patients in understanding care plans and instructions; help patients develop health management plans.