Electrical Systems Technician

Electrical Systems TechLocation: Sheboygan, WIJob Type: Full-time, On-siteIndustry: Machinery ManufacturingSalary: $65K-$85KCompany SummaryA leading provider of automated packaging solutions, this company designs, engineers, and services high-performance packaging machinery used in a variety of industries. Known for innovation and a dynamic, growth-driven culture, the company has rapidly expanded its operations while maintaining its focus on quality, reliability, and customer support.Position SummaryThe Electrical Engineering Technician is responsible for supporting electrical troubleshooting, servicing customer calls, and assisting with control system integration for industrial automation equipment. This role involves working directly with customers, providing remote and onsite troubleshooting, and supporting the engineering team with PLC and HMI programming needs. The technician will also document processes, support technical training, and ensure seamless operational performance.ResponsibilitiesServe as the primary point of contact for electrical service issues.Troubleshoot and resolve electrical and control system issues related to PLC, HMI, motion control, and communication networks.Read and interpret electrical schematics to diagnose wiring and hardware faults.Support internal engineering projects and backup electrical support for installations.Conduct onsite service visits and remote technical support as needed.Utilize CRM software (Salesforce) to track and manage customer interactions.Assist in PLC & HMI programming (Allen Bradley Logix 5000, Siemens TIA Portal).Work with customers to train and educate on proper use and maintenance of systems.Develop and document standard operating procedures (SOPs).Qualifications2-5 years of experience in electrical troubleshooting and industrial automation.Hands-on experience with PLC programming, motion control, and industrial networking.Proficiency in Allen Bradley Logix 5000 and Siemens TIA Portal.Ability to read and analyze electrical schematics.Experience with AutoCAD or Eplan for electrical design is preferred.Strong communication skills and ability to interact with customers.Familiarity with CRM software (Salesforce) and Microsoft Office.Preferred Skills1-2 years of experience in PLC & HMI programming.Experience with Eplan or AutoCAD for control system design.Familiarity with networking hardware and industrial communication protocols.Willingness to travel for onsite customer support.